Summary
Overview
Work History
Education
Skills
Timeline
Generic

Miganoosh Simonian

Glendale,CA

Summary

Driven professional with extensive experience in customer service and problem-solving, notably at Hakim Pharmacy. Skilled in creating positive customer experiences, enhancing team collaboration, and adept in Armenian and Farsi. Proven ability to maintain professionalism under pressure, leading to increased customer loyalty and operational efficiency.

Overview

4
4
years of professional experience

Work History

Retail Sales Associate

Orkideh Pharmacy
01.2023 - 11.2023
  • Greeted customers and helped with product questions, selections, and purchases.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.

Customer Service Representative

Hakim Pharmacy
01.2021 - 03.2023
  • Handled customer inquiries and suggestions courteously and professionally.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Offered advice and assistance to customers, paying attention to special needs or wants.

Medical Receptionist

DR. Khayambashi
01.2020 - 03.2021
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Checked patient insurance, demographic, and health history to keep information current.
  • Helped patients complete necessary medical forms and documentation.

Education

Accounting

Kananian
Isfahan-Iran
07.2008

Skills

  • Customer Service
  • Teamwork
  • Problem-Solving
  • Teamwork and Collaboration
  • Customer Assistance
  • Flexible Schedule
  • Stocking and Receiving
  • Fluent in Armenian and Farsi

Timeline

Retail Sales Associate

Orkideh Pharmacy
01.2023 - 11.2023

Customer Service Representative

Hakim Pharmacy
01.2021 - 03.2023

Medical Receptionist

DR. Khayambashi
01.2020 - 03.2021

Accounting

Kananian

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Miganoosh Simonian