Migdalia Natali Bonilla Romero

• Performed scheduled inventory counts and supply audits.
• Resolved customer complaints immediately, escalating those that required additional assistance.
• Entered information into system to update status reports.
• Verified prices and computed totals to complete accurate invoices.

• Scheduled and confirmed appointments.
• Answered and directed incoming calls using multi-line telephone system.
• Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment.
• Greeted incoming patients and verified paperwork to manage smooth intake processes.
• Documented and updated patient data on electronic medical charts, maintaining accuracy and confidentiality.
• Completed preventive maintenance to keep lab equipment and facility in ideal condition.

• Assist patients with the wheelchair in reaching their desired destinations.
• Process and distribute flowers and packages to the patient room.
• Adhered to high level of standards and values, and maintained professional demeanor.

• Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
• Assisted teammates with sales-processing tasks to meet daily sales goals.
• Answered incoming telephone calls to provide store, products and services information.
• Built trusting relationships with customers by making personal connections.

Currently enrolled in the nursing program.

• 3.5 GPA

• GPA: 3.65
• Honor Society of High School Scholars Member