Kimberly Guteirrez
Boerne,TX
Summary
Performance-driven Associate with stellar record of accomplishment in connecting with customers and driving remarkable sales. Experienced inventory professional offering advanced understanding of documentation, receiving processing and storage procedures.
Overview
7
7
years of professional experience
Work History
Receptionist, Sales, Inventory Manager
Cinar Interiors
Boerne, TX
06.2020 - Current
- Answered and directed incoming calls using multi-line telephone system.
- Managed more than 30 incoming calls per day.
- Communicated with vendors to place and receive orders, request services and deliver instructions from office management.
- Coordinated and communicated with 5 clients daily to gather pertinent information.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Sold various products by explaining unique features and educating customers on proper application.
- Answered incoming telephone calls to provide store, products and services information.
- Received, checked-in and stocked merchandise throughout store, helped maintain store inventory levels and assisted with orderliness and cleanliness of sales floor and stock room.
- Received, evaluated and scanned in new inventory and proactively resolved variances.
Valet Driver, Service Assisstant
Infinity Of Boerne
Boerne, TX
09.2019 - 06.2020
- Parked and retrieved guest vehicles quickly to avoid long wait times.
- Returned guests' vehicles while following safe driving practices and obeying traffic laws.
- Notated damages to vehicles to reduce exposure to risk and lawsuits.
- Maintained cleanliness of service area by sweeping, mopping and organizing.
- Provided assistance to other departments as needed to guarantee seamless shopping experience for customers during busy or understaffed times.
Cashier, Barista, Expo, Restaurant Busser
The Dienger Trading Company
Boerne, TX
01.2018 - 09.2019
- Operated cash register, collected payments and provided accurate change.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
- Helped customers find specific products, answered questions and offered product advice.
- Worked closely with front-end staff to assist customers.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Greeted guests with pleasant smile and superior customer service.
- Maintained calm demeanor during high-volume periods and special events.
- Educated customers on beverage menu items and provided samples of daily brews.
- Cleared, cleaned and sanitized booth and chair cushions and tables.
- Restocked condiments and drink station supplies to maintain customer satisfaction.
Education
High School Diploma -
Boerne High School
Boerne, TX06.2018
Skills
- Business operations understanding
- Office equipment operations
- SOP creation
- Maintaining product levels
- Multi-line telephone skills
- Organization and efficiency
Timeline
Receptionist, Sales, Inventory Manager
Cinar Interiors
06.2020 - Current
Valet Driver, Service Assisstant
Infinity Of Boerne
09.2019 - 06.2020
Cashier, Barista, Expo, Restaurant Busser
The Dienger Trading Company
01.2018 - 09.2019
High School Diploma -
Boerne High School