Miguel Aguayo
National City
Summary
Dedicated security professional with experience at Contemporary Services Corporation, adept at maintaining safety through proactive surveillance and effective communication. Proven ability to enhance customer satisfaction and streamline processes, leveraging strong reporting skills and a solid work ethic to ensure a secure environment. Reliable and vigilant in high-pressure situations.
Overview
20
20
years of professional experience
Work History
Security Guard
Contemporary Services Corporation.
San Diego, CA
06.2011 - Current
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Responded quickly to emergency situations to assess and deflect issues.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Completed full building and grounds patrols to spot and investigate concerns.
- Provided excellent customer service to clients while maintaining vigilance in addressing security concerns or issues that arose onsite.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
Associate
Walmart
Chula Vista, CA
06.2005 - 2011
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
- Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
Education
General Education
Sweetwater High School
National City, CA06.2005
Skills
- Verbal and written communication
- Security camera monitoring
- Patrolling
- Workplace safety
- Work ethic
- Punctuality
- Security protocols
- CCTV monitoring
- Reporting skills
- English fluency
- Reliability
- Event security
Languages
Spanish
Native or Bilingual
Timeline
Security Guard
Contemporary Services Corporation.
06.2011 - Current
Associate
Walmart
06.2005 - 2011
General Education
Sweetwater High School