Miguel Aguilar
Houston,TX
Summary
Organized and dependable candidate successful at managing multiple tasks with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Leads and Dispatch Manager
Turbo Home Services
Houston, TX
07.2022 - Current
- Improved dispatch efficiency by implementing daily scheduling , routing strategies and assigning the right technician to the right service call.
- Automated office operations to optimize accounts payable and receivable, customer correspondence and data communications.
- Directed and oversaw office personnel activities.
- Created content for various social media platforms including Facebook, Twitter, and Instagram for branding and lead generation.
- Utilized full range of marketing tactics and tools to drive lead conversion and quality across multiple channels such as; social media, cold calling, text/email campaigns.
- Maintained an accurate record of all sales, customers' accounts and recent updates in the CRM system.
Insurance Sales Agent
Navsav
Houston, TX
05.2021 - 06.2022
- Increased client satisfaction by providing personalized insurance solutions tailored to individual needs.
- Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
- Exceeded sales targets consistently through effective cross-selling and upselling strategies.
- Developed effective scripts for making cold calls, managing conversations, and overcoming objections.
- Implemented innovative strategies for engaging customers via email, SMS or social media channels.
- Utilized CRM tools to track performance metrics of lead generation activities.
Acquisition Manager
ATS Capital Properties
Houston, TX
01.2020 - 05.2022
- Achieved successful real estate acquisitions by conducting thorough off-market research and identifying key targets.
- Worked closely with title companies to verify clear title of properties and ensure all required documentation was in place for successful closings.
- Performed home evaluations and developed competitive market analysis for individual homes.
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Developed process controls and metrics for daily management of call center.
Education
High School Diploma -
Nimitz High School
Houston, TX05.2008
Unfinished - Business
Lone Star College System
Spring, TXSkills
- Management
- Administration
- Marketing
- Sales
- Lead Generation
- Customer Service
- Microsoft Word, Excel & Powerpoint
- Bilingual (English & Spanish)
- CRM systems experienced
- Social Media, editing, Canva
Timeline
Leads and Dispatch Manager
Turbo Home Services
07.2022 - Current
Insurance Sales Agent
Navsav
05.2021 - 06.2022
Acquisition Manager
ATS Capital Properties
01.2020 - 05.2022
High School Diploma -
Nimitz High School
Unfinished - Business
Lone Star College System
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