Miguel Alpizar
Plantersville,TX
Summary
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems. Motivated retail sales professional with proven record of boosting sales and customer loyalty through individualized service. Resourceful individual skillful in learning customer needs, directing to desirable merchandise and upselling to meet sales quotas. Committed to strengthening customer experiences with positivity and professionalism when answering requests and processing sales.
Overview
6
6
years of professional experience
Work History
Fulfillment
Target
09.2023 - 10.2023
- Create welcoming experience by authentically greeting all guests
- Observe to quickly understand whether the guest needs assistance or wants to interact
- Follow body language and verbal clues to tailor the approach
- Properly prepare, pack and sort guest orders for shipment using correct materials.
Landscaping Technician
LoneStar Property Services
07.2023 - 09.2023
- Removed debris and waste from outdoor areas.
- Utilized power tools and landscaping machines to maintain outdoor areas.
- Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
- Cut trees and shrubs to shape and maintain landscape.
- Removed tree stumps, roots and debris for cohesive landscape appearance.
- Performed equipment maintenance and repairs to keep tools functional for projects.
- Maintained gardening tools by replacing blades and fluids.
Seasonal/Stocker/Cashier
Walmart
01.2023 - 07.2023
- Acknowledge and greet customers with a smile
- Answer customer questions
- Help customers find the products they are looking for
- Assist fellow associates as needed throughout the store
- Keep your area stocked, clean, and safe.
Customer Service
Texas Renaissance Festival
09.2018 - 11.2022
- Swiftly and successfully resolved conflict resulting in customer satisfaction 100% of the time
- Operated swings keeping customers safe at all times
- Maintained a clean work station by wiping down the swings before and after each customer
- Worked effectively with repair staff and parts providers, staying current on availability and service processes.
- Delivered prompt service to prioritize customer needs.
Freight/Receiving/Stocker
At Home
08.2022 - 11.2022
- Provides customers a positive shopping experience
- Performs cashier duties accurately while processing all transactions per policy
- Maintains 5S standards (Sort, Straighten, Systematic cleanup, Standardize and Sustain) in receiving
- Unload, process, and stock freight to correct location, following merchandising guidelines
- Perform store recovery tasks and housekeeping (inside and out) as required during stocking efforts
- Operates all equipment in a safe manner per directed procedures
- Ensures a safe working and shopping environment while minimizing shrink and damages
- Executes company directives, policies and procedures timely, accurately, and thoroughly.
Farm Hand
Imhoff Ranch
08.2017 - 08.2022
- Successfully kept all animals fed and cleaned everyday
- Cut and processed grass to be made into hay bales
- Gathered everyone and assigned daily duties.
Education
Master of Science -
Blinn College
Brenham, TX10.2023
High School Diploma -
Navasota High School
Navasota, TX05.2022
Skills
- Customer Service
- Management/ Leadership
- Problem-Solving
- Collaboration
- Loading and Unloading
- Product Packaging
- Data Management
- Troubleshooting
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Languages
English
Spanish
Timeline
Fulfillment
Target
09.2023 - 10.2023
Landscaping Technician
LoneStar Property Services
07.2023 - 09.2023
Seasonal/Stocker/Cashier
Walmart
01.2023 - 07.2023
Freight/Receiving/Stocker
At Home
08.2022 - 11.2022
Customer Service
Texas Renaissance Festival
09.2018 - 11.2022
Farm Hand
Imhoff Ranch
08.2017 - 08.2022
Master of Science -
Blinn College
High School Diploma -
Navasota High School
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