Miguel-Angel Becerra
Miami,FL
Summary
Ambitious individual with proven track record of launching successful businesses, establishing and managing operations, and driving financial results. Respected leader who is adept at cultivating relationships with customers and employees, and motivating teams to work together to achieve business objectives. Exceptional problem-solving and communication skills, with a focus on creating customer-centric solutions to drive business growth.
Overview
3
3
years of professional experience
Work History
A-Team Member
Miami Heat
01.2024 - Current
- Handled customer inquiries and complaints related to ticketing services.
- Assisted customers with ticket purchases and reservations.
- Completed daily reports on ticket issues and a comprehensive report on how those issues were solved
- Maintained up-to-date knowledge of arena policies and procedures
Assistant Park Manager
I9 Sports
01.2022 - Current
- Supervised park staff, including training, scheduling, and evaluating performance.
- Assessed athlete performance and provided constructive feedback during practices and games.
- Instructed or coached groups or individuals in fundamentals of specific sport.
- Wears many hats including but not limited too; coaching, concession sales, registration of athletes, photography
- Assisting in the managerial of daily operations, ensuring smooth workflow and timely completion of tasks.
BASEBALL UMPIRE
Miami Springs Little League
03.2021 - Current
- Enforced sportsmanship policies among players by issuing warnings or penalties when necessary
- Managed time effectively by staying ahead of the game's pace without sacrificing accuracy of calls
- Displayed exceptional organization skills to keep track of scores and innings played during games
- Collaborated closely with other umpires to accurately call plays and provide consistent rulings throughout each game
- Maintained composure in tense situations by remaining focused on the task at hand.
Sports Photography
Self Employed
05.2022 - 02.2024
- Optimized photographs using contrast adjustment and blemish correction.
- Shot, unique, artistic photos through knowledge of composition and photography fundamentals.
- Created memorable photography for special events to delight clients.
- Managed scheduling, invoicing, and client communication to maintain seamless workflow.
BASEBALL TRAINER
Self Employed
02.2022 - 07.2023
- Designed training programs, exercise routines and recovery drills.
- Utilized various coaching techniques to help players improve their baseball skills.
- Developed and implemented practice plans for the individual player.
- Study different coaching methods to understand the keys to proper open communication, teach game rules, understand strategies to improve
Education
DIPLOMA IN SPORTS MANAGEMENT CANDIDATE -
Florida International University
Miami, FL05.2027
HIGH SCHOOL DIPLOMA -
Christopher Columbus High School
05.2023
Skills
- Recreational programming
- Customer service
- Basic Understanding of coding
- Photography
- Sports development
- Problem-Solving
- Interpersonal Communication
- Time Management
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
A-Team Member
Miami Heat
01.2024 - Current
Sports Photography
Self Employed
05.2022 - 02.2024
BASEBALL TRAINER
Self Employed
02.2022 - 07.2023
Assistant Park Manager
I9 Sports
01.2022 - Current
BASEBALL UMPIRE
Miami Springs Little League
03.2021 - Current
DIPLOMA IN SPORTS MANAGEMENT CANDIDATE -
Florida International University
HIGH SCHOOL DIPLOMA -
Christopher Columbus High School