Summary
Overview
Work History
Education
Skills
Certification
References
Languages
Languages
Timeline
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MIGUEL ANGEL FLEITAS JR

Homestead,USA

Summary

Results-driven professional with a proven track record in enhancing customer satisfaction at Lily's Farm, demonstrating expertise in Safe Moving Operations, Teamwork, and Collaboration. Led security enhancements at 24/7 Global Security Inc, showcasing unparalleled reliability and effective problem-solving abilities. Achieved substantial improvements in warehouse efficiency through exceptional time management and active listening skills. Aiming to leverage these competencies to drive operational excellence in future roles.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Customer Service

Lily's Farm
Miami, FLORIDA
01.2020 - Current
  • Excellent communication skills for customer service interactions
  • Managed customer service and ensured customer satisfaction
  • Assisted with customer service inquiries in a professional manner
  • Developed effective communication skills through customer service interactions

Security Officer

24/7 Global security inc
Homestead, fl
08.2024 - 11.2025
  • Adhered to daily patrol schedules to support consistent security presence throughout property.
  • Inspected security systems to maintain consistent operational availability and to detect evidence of tampering.
  • Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
  • Checked for safety hazards and took corrective action when necessary.
  • Secured personnel and premises by inspecting buildings and patrolling property.
  • Warned violators of rule infractions and escorted unauthorized persons off premises.

Security Officer

Maverick Security Labs
Homestead, fl
11.2024 - 01.2025
  • Maintained high levels of alertness throughout shifts.
  • Wrote reports outlining thefts, unauthorized access violations or other unusual occurrences to help support later criminal or civil actions.
  • Reviewed guest identification and employee credentials to authorize entry onto premises.
  • Conducted routine maintenance and repairs on mechanical systems and industrial equipment.

Forklift Operator

specilized towing
Kendall, FL
11.2023 - 10.2024
  • Reported safety and quality issues to management.
  • Communicated with supervisor and other warehouse staff to coordinate work.
  • Loaded, unloaded, transported and stacked materials through careful operation of various warehouse equipment.
  • Drove gasoline- or electric-powered vehicles to transport materials between loading, processing and storage areas.
  • Maintained yard appearance, keeping ground clean and clear.
  • Loaded and unloaded goods from vehicles, ensuring secure and damage-free handling.

Dairy Manager

Bravo supermarket
Homestead, FLORIDA
09.2021 - 10.2023
  • Performed regular inspections of dairy equipment to ensure proper operation and cleanliness
  • Created efficient processes to manage inventory levels of all dairy products
  • Evaluated vendor contracts regularly to ensure best value was being obtained from suppliers
  • Maintained open communication with other departments regarding inventory needs or shortages
  • Assisted in developing marketing plans for new items or seasonal promotions related to dairy products

Warehouse Worker

Bellido and Sons Distributor
Homestead, FLORIDA
06.2020 - 01.2021
  • Pulled and prepared product for shipment, verifying exact number and type of product before loading and shipping
  • Operated manual pallet jack to move products throughout warehouse
  • Packed orders in accordance with customer specifications
  • Sorted and placed materials or items on racks and shelves according to organizational standards
  • Organized warehouse space by rearranging items, storing materials, and marking locations
  • Assisted with stocking shelves and organizing warehouse
  • Assembled and disassembled pallets of merchandise for storage
  • Used good manual dexterity, hand-eye coordination and depth perception to complete accurate work

Education

High School Diploma -

North American Academy
19151 S Dixie Hwy, Miami, FL 33157
02-2025

Skills

  • Safe Moving Operations
  • Warehouse Operations
  • Storage and Organization
  • Time Management
  • Teamwork and Collaboration
  • Customer Service-Oriented
  • Reliability
  • Active Listening
  • Multitasking
  • Problem-Solving
  • Friendly customer service

Certification

  • Driver license
  • Security officer license

References

References available upon request

Languages

  • Spanish
  • Bilingual

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Timeline

Security Officer

Maverick Security Labs
11.2024 - 01.2025

Security Officer

24/7 Global security inc
08.2024 - 11.2025

Forklift Operator

specilized towing
11.2023 - 10.2024

Dairy Manager

Bravo supermarket
09.2021 - 10.2023

Warehouse Worker

Bellido and Sons Distributor
06.2020 - 01.2021

Customer Service

Lily's Farm
01.2020 - Current
  • Driver license
  • Security officer license

High School Diploma -

North American Academy
MIGUEL ANGEL FLEITAS JR