Summary
Overview
Work History
Education
Skills
Timeline
Generic

Gregory Martin

Milton,Florida

Summary

Versatile Service Technician skillful in troubleshooting with top-notch repair knowledge and technical expertise. Accustomed to reviewing technical documentation to assess scope and develop repair strategy. Focused, reliable and results-driven with perfect safety records and attention to detail. Energetic professional offering more than nine years of experience working in demanding, deadline-driven environments. Excellent skills servicing payment and commercial laundry systems, making repairs and conducting installations.

Overview

13
13
years of professional experience

Work History

Field Service Technician

CSC ServiceWorks
08.2021 - Current
  • Installed and repaired commercial/industrial laundry equipment as well as various forms of payment systems/money changers, and explained operation and routine maintenance protocols to customers.
  • Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
  • Preformed on-site and off-site installation, repair, maintenance and test tasks.
  • Followed safety procedures to avoid injuries in field.
  • Operated hand tools and power equipment according to company safety procedures.
  • Reviewed aspects of job upon completion to alleviate equipment failure and prevent callbacks.
  • Reviewed technical documentation to complete equipment maintenance and repair.
  • Assessed operating conditions and adjusted settings to maximize performance and equipment longevity.
  • Maintained company field response vehicle stocked with repair and replacement parts.
  • Demonstrated to customers proper methods for operating equipment and payment systems after it had been installed.
  • Tended to machines, troubleshot malfunctions and completed basic repairs and total rebuilds to keep equipment fully functional and well-maintained.
  • Tested systems using a multimeter, test cards/money, and digital applications, noting issues and completing preventive maintenance on money changing and commercial laundry payment systems and equipment.
  • Routed daily calls from Pensacola to Panama City as efficiently as possible based on S.L.A. and work clustering.
  • Ordered machine and payment system parts as needed, and salvaged spare parts from replaced equipment, reducing costs.

Box Truck Driver

Helping Hands Missions
04.2020 - 07.2021
  • Conducted regular vehicle inspections by checking fluids, examining engine for corrosion and inspecting interior and exterior of vehicle for damage.
  • Loaded and unloaded inventory into box trucks, stores, warehouses, and homes without damaging products, equipment, or property.
  • Utilized pallet jacks to assist with loading and unloading of products at warehouses.
  • Maintained complete and accurate logs or reports to document customer locations and distance traveled.
  • Designed efficient itineraries to guarantee timely delivery of truck contents, using GPS systems and maps.
  • Inventoried and inspected goods to determine quantities and conditions.
  • Followed hand signals and verbal cues from loading crews to maneuver truck into loading and unloading positions.
  • Drove truck hundreds of miles per month, distributing load weight evenly and utilizing space efficiently.
  • Communicated with team to report delays in transportation, minor accidents and arrival of shipments.
  • Used strapping and bracing techniques combined with proper balancing to prevent load shifting.

Owner/Operator

Wiregrass PC Repair
02.2010 - 03.2017
  • Consulted with customers to assess needs and propose optimal solutions.
  • Maintained up-to-date administrative records to monitor operational conditions.
  • Developed key operational initiatives to drive and maintain substantial business growth.
  • Trained and motivated employees to perform daily business functions.
  • Personally repaired and built personal computers.

Education

Associate of Arts - Bible Studies And English Composition

Faith Bible College
Milton, FL
08.2018

Skills

  • Critical Thinking
  • Safe Moving Operations
  • Storage and Stacking
  • Replacement and Repair Work
  • Active Learning
  • Deadline Compliance
  • Maintenance Processes
  • Maintenance Inspections
  • Machine Setups
  • Customer Interaction
  • Diagnosing Malfunctions
  • Service Calls
  • Computer-Assisted Diagnostics
  • Complex Repairs
  • Technical Documentation Reading
  • Material Inventory
  • Repairing Mechanical Equipment
  • Multitasking and Organization
  • Mechanical Aptitude
  • Troubleshooting
  • Documentation

Timeline

Field Service Technician

CSC ServiceWorks
08.2021 - Current

Box Truck Driver

Helping Hands Missions
04.2020 - 07.2021

Owner/Operator

Wiregrass PC Repair
02.2010 - 03.2017

Associate of Arts - Bible Studies And English Composition

Faith Bible College

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Gregory Martin