Gregory Martin
Milton,Florida
Summary
Versatile Service Technician skillful in troubleshooting with top-notch repair knowledge and technical expertise. Accustomed to reviewing technical documentation to assess scope and develop repair strategy. Focused, reliable and results-driven with perfect safety records and attention to detail. Energetic professional offering more than nine years of experience working in demanding, deadline-driven environments. Excellent skills servicing payment and commercial laundry systems, making repairs and conducting installations.
Overview
13
13
years of professional experience
Work History
Field Service Technician
CSC ServiceWorks
Pensacola, FL
08.2021 - Current
- Installed and repaired commercial/industrial laundry equipment as well as various forms of payment systems/money changers, and explained operation and routine maintenance protocols to customers.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Preformed on-site and off-site installation, repair, maintenance and test tasks.
- Followed safety procedures to avoid injuries in field.
- Operated hand tools and power equipment according to company safety procedures.
- Reviewed aspects of job upon completion to alleviate equipment failure and prevent callbacks.
- Reviewed technical documentation to complete equipment maintenance and repair.
- Assessed operating conditions and adjusted settings to maximize performance and equipment longevity.
- Maintained company field response vehicle stocked with repair and replacement parts.
- Demonstrated to customers proper methods for operating equipment and payment systems after it had been installed.
- Tended to machines, troubleshot malfunctions and completed basic repairs and total rebuilds to keep equipment fully functional and well-maintained.
- Tested systems using a multimeter, test cards/money, and digital applications, noting issues and completing preventive maintenance on money changing and commercial laundry payment systems and equipment.
- Routed daily calls from Pensacola to Panama City as efficiently as possible based on S.L.A. and work clustering.
- Ordered machine and payment system parts as needed, and salvaged spare parts from replaced equipment, reducing costs.
Box Truck Driver
Helping Hands Missions
04.2020 - 07.2021
- Conducted regular vehicle inspections by checking fluids, examining engine for corrosion and inspecting interior and exterior of vehicle for damage.
- Loaded and unloaded inventory into box trucks, stores, warehouses, and homes without damaging products, equipment, or property.
- Utilized pallet jacks to assist with loading and unloading of products at warehouses.
- Maintained complete and accurate logs or reports to document customer locations and distance traveled.
- Designed efficient itineraries to guarantee timely delivery of truck contents, using GPS systems and maps.
- Inventoried and inspected goods to determine quantities and conditions.
- Followed hand signals and verbal cues from loading crews to maneuver truck into loading and unloading positions.
- Drove truck hundreds of miles per month, distributing load weight evenly and utilizing space efficiently.
- Communicated with team to report delays in transportation, minor accidents and arrival of shipments.
- Used strapping and bracing techniques combined with proper balancing to prevent load shifting.
Owner/Operator
Wiregrass PC Repair
02.2010 - 03.2017
- Consulted with customers to assess needs and propose optimal solutions.
- Maintained up-to-date administrative records to monitor operational conditions.
- Developed key operational initiatives to drive and maintain substantial business growth.
- Trained and motivated employees to perform daily business functions.
- Personally repaired and built personal computers.
Education
Associate of Arts - Bible Studies And English Composition
Faith Bible College
Milton, FL08.2018
Skills
- Critical Thinking
- Safe Moving Operations
- Storage and Stacking
- Replacement and Repair Work
- Active Learning
- Deadline Compliance
- Maintenance Processes
- Maintenance Inspections
- Machine Setups
- Customer Interaction
- Diagnosing Malfunctions
- Service Calls
- Computer-Assisted Diagnostics
- Complex Repairs
- Technical Documentation Reading
- Material Inventory
- Repairing Mechanical Equipment
- Multitasking and Organization
- Mechanical Aptitude
- Troubleshooting
- Documentation
Timeline
Field Service Technician
CSC ServiceWorks
08.2021 - Current
Box Truck Driver
Helping Hands Missions
04.2020 - 07.2021
Owner/Operator
Wiregrass PC Repair
02.2010 - 03.2017
Associate of Arts - Bible Studies And English Composition
Faith Bible College