Miguel Arce-Mercado
Visalia ,CA
Summary
Adept at time management and highly motivated, I excelled as a Shift Manager, where I significantly improved team performance and customer satisfaction. My experience spans from meticulous order preparation at The Habit Burger Grill to efficient fieldwork at Titan AG Services, showcasing my versatility and attention to detail.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Line Cook
The Habit Burger Grill
06.2021 - Current
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
Shift Manager
Sonic
03.2019 - 06.2021
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Promoted a positive work environment through open communication and constructive feedback.
Field Worker
Titan AG Services
10.2017 - 03.2019
- Picked and packaged fruits quickly and effectively.
Education
High School Diploma -
Mt Whitney High School
Visalia, CA06.2019
Skills
- Time management
- Attention to detail
- Highly motivated
- Cleaning and organization
- Reliable and trustworthy
- Multitasking
Certification
- Serv-Safe
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Line Cook
The Habit Burger Grill
06.2021 - Current
Shift Manager
Sonic
03.2019 - 06.2021
Field Worker
Titan AG Services
10.2017 - 03.2019
- Serv-Safe
High School Diploma -
Mt Whitney High School
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