MIGUEL A. SANTOS

Executed finalization of sales process by securing agreement on proposal terms.

Enhanced customer satisfaction by ensuring seamless car purchasing processes.

Facilitated customer interactions by addressing concerns and objections throughout the sales process.

• Assisted customers in selecting vehicles to enhance their purchasing experience.
• Facilitated management initiatives to enhance sales through exceptional customer service and relationship building.
• Following up with customers who are currently in the market for a vehicle to maximize sales

• Maintained quality control seeking new ways to improve customer service
• Quickly and effectively solved customer challenges to include following up to ensure remediation
• Accountable for a hundred plus customers in designated suite location

• Responsible for the security check of prohibited items
• Upheld safety for the guests and the location of the client
• Managing crowd control in designated areas of the building