Summary
Overview
Work History
Education
Skills
Timeline
Generic

Miguel Bahena-Briceno

Faison,NC

Summary

Proven problem-solver and skilled communicator, I enhanced customer satisfaction and student performance at a Special Occasion Waiter Group and Band High School. By fostering collaboration, empathy, and skills development, I motivated learners and streamlined service operations, significantly improving outcomes and team efficiency within the band.

Overview

3
3
years of professional experience

Work History

Tutor

Band High School
2021.10 - 2023.04


  • Supported students with helpful study habits.
  • Collaborated with students to complete homework assignments, identify lagging skills, and correct weak-points.
  • Motivated students towards learning and practicing to build self-confidence and reduce fear of failure.
  • Provided constructive feedback on assignments, helping students improve their skills.

Food and Beverage Waiter

Special Occasion Waiter Group
2020.01 - 2022.07


  • Managed making plates of food when it became busy, supporting other workers with proper communication.
  • Enhanced customer satisfaction by promptly attending to guest needs and providing accurate information about menu items when bringing said food and beverage.
  • At the end of each event, the team would clean and throw away the remaining trash.

Education

BBA - Administration

University of Mount Olive
Mount Olive, NC
04.2028

Skills

  • Patience and Empathy
  • Problem-solving skills
  • Verbal and written communication
  • Confidence building
  • Skills Development
  • Collaboration and Teamwork

Timeline

Tutor

Band High School
2021.10 - 2023.04

Food and Beverage Waiter

Special Occasion Waiter Group
2020.01 - 2022.07

BBA - Administration

University of Mount Olive
Miguel Bahena-Briceno