Highly efficient Customer Service Associate well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Team Member
Graeters
09.2024 - Current
Developed strong cooperative relationships with coworkers and managers.
Maintained productive, efficient approach to all tasks.
Developed strong customer service and product knowledge skills to enhance individual and team performance.
Operated register to process payments and collect cash payment for order totals.
Coffee Barista
Starbucks
08.2023 - 08.2024
Handled cash transactions accurately, maintaining accountability for daily register balances.
Maintained cleanliness and organization of the workspace, ensuring a safe and welcoming environment for customers.
Displayed strong problem-solving abilities when addressing customer complaints or concerns promptly while maintaining professionalism at all times.
Trained new employees on proper brewing techniques, equipment maintenance, and customer service standards.