Miguel Ceja
Ridgeway,IL
Summary
Resourceful Service Technician known for high productivity and efficient task completion. Specialize in troubleshooting, preventive maintenance, and customer service, ensuring optimal operational functionality. Excel in time management, problem-solving, and adaptability, leveraging these skills to meet and exceed job expectations while maintaining high levels of client satisfaction.
Overview
2
2
years of professional experience
Work History
Cleaning Service Technician
Stanley Steemer International
Bolingbrook, IL
08.2022 - 04.2024
- Followed all safety protocols while performing work in potentially hazardous environments, such as working with cleaning chemicals.
- Provided technical support to customers over the phone and in person.
- Identified potential problems during routine inspections in order to prevent future accidents.
- Conducted service appointments to diagnose and fix problems.
Sales Representative
ADT Security
Oak Brook, IL
01.2022 - 08.2022
- Developed and maintained relationships with customers to ensure repeat business.
- Managed inventory levels by ordering sufficient stock for each account.
- Developed and maintained relationships with existing clients to ensure customer satisfaction.
- Generated new sales leads through cold calling and networking activities, up to 40 calls a day.
- Identified opportunities for cross-selling additional products and services.
- Maintained accurate records of all sales and prospecting activities.
Education
Associate of Applied Science - Electrical Systems
Lincoln Technical
Melrose Park, IL06-2020
Skills
- Customer Service
- Preventive Maintenance
- Work Documentation
- Quality Assurance
- Project Oversight
- Technical Support
- Punctual and Reliable
- Troubleshooting skills
Timeline
Cleaning Service Technician
Stanley Steemer International
08.2022 - 04.2024
Sales Representative
ADT Security
01.2022 - 08.2022
Associate of Applied Science - Electrical Systems
Lincoln Technical
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