Miguel Cortes
Riverside,California
Summary
A personable chauffeur with excellent communication and problem solving abilities as well as a solid track record in the field. Proficient in safe operations, passenger transportation and GPS mapping. Results-oriented chauffeur with strong conflict resolution skills and excellent knowledge of local roads. Outgoing professional excelling in customer service, security and passenger assistance.
Overview
9
9
years of professional experience
Work History
Chauffeur
AM PM Rides
Riverside, California
01.2024 - Current
- Consistently provided friendly and fast service, resulting in high number of repeat clients and referrals.
- Determined appropriate fare amounts, accepted payments and issued receipts.
- Transported high-value clients with professionalism and discretion.
- Drove town cars, sedans and other vehicles to meet customer needs.
- Responded to specific locations at designated times to handle customer reservations.
- Offered assistance to disabled passengers and stowed wheelchairs and other equipment correctly.
- Upheld high standards of professionalism and discretion when working with high-value clients.
Picker Packer
Amazon
Chino Hills, California
04.2022 - 02.2023
- Confirmed items picked for orders by keying codes into system.
- Picked up heavy objects using proper lifting techniques to avoid personal injuries.
- Limited damage to products and orders by using care when choosing items.
- Selected products and items from shelves and pallets for customer orders.
- Packaged fragile items with protective padding to prevent damages during shipments.
- Cleaned and organized aisles, work stations and floors to promote operational productivity.
- Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
Apprentice Plumber
Mike Diamond Plumbing Co.
Pomona, California
01.2020 - 01.2022
- Cut and beveled piping using cutting torches, saws and threading machines.
- Repaired dishwashers and kitchen equipment that incorporated gas and water consumption.
- Performed pipe fabrication, installation and fitting according to proper specifications.
- Tested and identified pipe leaks with air and water pressure gauges under plumber supervision.
- Maintained tools and equipment to keep supplies in excellent working condition.
- Communicated with customers regarding recommendations on repairs, replacements and upgrades of plumbing equipment.
- Completed walk-throughs of completed systems to verify code adherence.
Sales Associate
The Home Depot Inc
Riverside, California
01.2016 - 11.2020
- Built and maintained relationships with peers and upper management to drive team success.
- Engaged customers in friendly, professional dialogue to determine needs.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Helped customers find specific products, answered questions and offered product advice.
- Developed trusting relationships with customers by making personal connections.
- Tracked company inventories, moved excess stock and arranged products to improve sales.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Education
High School Diploma -
Santiago Canyon College
Orange, CASkills
- Security understanding
- Passenger Assistance
- Professional manner
- Passenger support
- Payment Processing
- Adaptable nature
Languages
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Chauffeur
AM PM Rides
01.2024 - Current
Picker Packer
Amazon
04.2022 - 02.2023
Apprentice Plumber
Mike Diamond Plumbing Co.
01.2020 - 01.2022
Sales Associate
The Home Depot Inc
01.2016 - 11.2020
High School Diploma -
Santiago Canyon College