Summary
Overview
Work History
Education
Skills
Timeline
DeliveryDriver

Miguel Cruz

Vancouver,WA

Summary

Punctual and efficient Driver known for reliability, route planning and excellent customer interactions. Motivated to provide prompt, friendly and professional service at all times.

Diligent and reliable Hand Packer successful at handling high-volume, physically-challenging work, standing for long periods and moving with ease. Excellent physical stamina, teamwork capabilities and communication skills. Dedicated to surpassing production goals and maximizing customer satisfaction every day.

Overview

3
3
years of professional experience

Work History

Delivery Driver

FedEx Express
04.2022 - Current
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Delivered packages to customer doorsteps and business offices.
  • Determined quickest and safest routes for delivery by using effective planning and organizational skills.
  • Successfully avoided time delivery delays by carefully planning best routes.
  • Managed customer inquiries and complaints in polite and professional manner.
  • Operated light trucks to deliver up to 150 deliveries per day for 8-12 hours each day.

Retail Merchandiser

Premium Retail Services
01.2021 - 04.2022
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Organized and maintained displays to achieve clean and appealing product layouts.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Managed inventory levels and product rotation to maximize sales and minimize out-of-stock items.
  • Developed relationships with key store personnel to support proper product placement and visibility.
  • Arranged consistent shelves, bins, and racks at 5-8 locations by following established planograms

Education

Bachelor of Science - Information Technology & Administrative Management

Central Washington University
Ellensburg, WA
10.2023

High School Diploma -

Evergreen High School
Vancouver, WA
09.2018

Skills

  • Time Management
  • Shipping and Packaging
  • Customer Service
  • Logistics Knowledge
  • Complaint resolution
  • Data Mapping
  • Teamwork and Collaboration
  • Data Mining
  • Relationship building
  • Project Management

Timeline

Delivery Driver

FedEx Express
04.2022 - Current

Retail Merchandiser

Premium Retail Services
01.2021 - 04.2022

Bachelor of Science - Information Technology & Administrative Management

Central Washington University

High School Diploma -

Evergreen High School

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Miguel Cruz