MIGUEL CUEVAS

PROJECT MANAGEMENT

• Coordinated development, testing and release of mobile and web-based software offerings.
• Monitored and tracked project progress to support timely completion.
• Wrote, updated and maintained project documentation.

SALES

• Met with customers to discuss and ascertain needs, tailor solutions and close deals.
• Attended weekly/monthly sales meetings and quarterly sales trainings.
• Recorded accurate and efficient records in customer database.
• Stayed current on company offerings and industry trends.

• Oversaw all Base Operations, including the Chair 5 Pub, Ski School, Rentals, Retail, and Administration Office.
• Handled problematic customers and clients to assist employees and maintain excellent customer service.
• Reported issues to higher management with great detail.

• Opened and Managed this award-winning property
• 2022 Hotel Equities - Hotel of the Year
• 2023 Marriott International - Diamond Circle Award
• Accounts Receivable
• Payroll Management
• HR Management
• Recruiting and Training
• Customer Loyalty Champion

• Developed Sales and Marketing plans to reach quarterly/annual revenue goals
• Maintained and prospected for national and local accounts
• Group Sales Manager
• Meeting and event space sales
• Monitored market trends to maximize revenue strategies Annual rate negotiations

• Processed Daily reports for the corporate office
• Compiled Sales reports for the DOS
• Group Reservations Coordinator
• Customer Service Representative
• 2012 and 2013 Employee of the Year

• Led several crews while traveling throughout Central WA
• Cleaned and maintained restaurant/industrial kitchen hoods, chimneys, and fans
• Trained new hires

• Daily Prep.
• Dinner Service
• Inventory and Ordering
• Banquet Service