Miguel Dawkins
Foley,AL
Summary
Results-drive CEO/Operational manager with forward-thinking approach centered on company success and competitive growth. Demonstrated record of success in building successful teams and managing profitable operations. Accomplished CEO/Operational manager well-versed in assessing risk, developing solutions and implementing positive changes to achieve sustainability and growth in challenging market conditions. Adept at building and strengthening business and customer relationships. Determined Business Owner with commitment to excellence and more than 10 years of experience. Effective collaborator promoting individual skills and abilities.
Overview
8
8
years of professional experience
Work History
CEO
Global Work Services LLC
Foley, AL
07.2015 - Current
- Developed key operational initiatives to drive and maintain substantial business growth.
- Cultivated forward-thinking, inclusive, and performance-oriented business culture to lead industry in innovation and push progress.
- Built productive relationships with industry partners and competitors to support strategic business objectives.
- Managed partnerships and strategic business relationships by negotiating contract terms and handling conflicts.
- Identified new revenue generation opportunities to maximize bottom-line profitability.
- Negotiated terms of business acquisitions to increase business base and solidify market presence.
- Reviewed individual department performance and worked with leadership to improve processes, procedures, and practices.
- Established foundational processes for business operations.
- Updated business processes, products and team makeups to generate more business opportunities and cater to audience needs.
- Directed market expansions to propel business forward, meet changing customer needs.
- Negotiated with suppliers and delivery workers and ordered materials according to forecasted customer demand.
- Analyzed and tracked business metrics and made appropriate adjustments to meet supply and demand needs.
- Engaged positively with staff and leadership colleagues, soliciting and encouraging feedback and collaborative spirit.
Operational Manager
Global Work Services LLC
07.2015 - Current
- Set, enforced, and optimized internal policies to maintain responsiveness to demands.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Reduced process bottlenecks by training and coaching employees on practices, procedures, and performance strategies.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Partnered with vendors and suppliers to effectively manage and budget.
Education
No Degree - Forensic Document Recognition
E-idtraining.com
Fredericksburg, TX10.2023
No Degree - Construction Management
University of Technology
Kingston, St Andrew07.2011
No Degree - Construction Site Management
Vocational Training Development Institution
Gordon Town, St. Andrew06.2009
No Degree - General Construction
Portmore Heart Academy
Portmore, St. Catherine06.2007
High School Diploma -
Norman Manley High School
Kingston, St Andrew06.2000
Skills
- Crisis Management
- Innovation Management
- Succession Planning
- Financial Acumen
- Emotional Intelligence
- Organizational Agility
- Resource Allocation
- Global Perspective
- Inspirational Leadership
- Strategic Visioning
- Effective Decision-Making
Timeline
CEO
Global Work Services LLC
07.2015 - Current
Operational Manager
Global Work Services LLC
07.2015 - Current
No Degree - Forensic Document Recognition
E-idtraining.com
No Degree - Construction Management
University of Technology
No Degree - Construction Site Management
Vocational Training Development Institution
No Degree - General Construction
Portmore Heart Academy
High School Diploma -
Norman Manley High School
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