Miguel Djamous
Miami
Summary
Server with expertise in delivering exceptional customer service and ensuring meticulous attention to detail in order accuracy and food presentation. Demonstrates strong skills in team collaboration, food safety, and menu knowledge, contributing to positive dining experiences. Passionate about maintaining high health and safety standards and eager to leverage time management and sales techniques to enhance guest satisfaction.
Overview
2
2
years of professional experience
Work History
Server
Casa Madera
10.2024 - Current
- Kept up with fast-paced environments, ensuring timely delivery of orders during peak hours.
- Maintained high standards of personal appearance and hygiene, reflecting positively on establishment.
- Utilized knowledge of menu to make recommendations, enhancing customer dining experience.
Server
Kojin 2.0
10.2024 - 12.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Server
Motek
10.2023 - 11.2024
- Provided exceptional customer service as a Server at Motek, consistently exceeding guest expectations and contributing to positive dining experiences
- Maintained meticulous attention to detail in order accuracy, food presentation, and adherence to health and safety standards at Motek
Lead Server
Branja
02.2023 - 10.2023
- Led service team, ensuring exceptional dining experiences
- Implemented efficient workflow, boosting customer satisfaction and table turnover rates
- Managed high-volume shifts, optimizing staff performance
- Resolved customer concerns promptly, maintaining positive restaurant reputation
- Coordinated seamlessly with kitchen staff, enhancing order accuracy and delivery speed
- Mentored new servers, improving team efficiency
Sales Representative
Allure Hospitality
11.2022 - 02.2023
- Drove sales growth through strategic client outreach and personalized product presentations, consistently exceeding monthly targets and expanding market share
Education
High School - undefined
EL Alba
Skills
- Team Collaboration
- Food Safety
- Menu Knowledge
- Sales Techniques
- Time Management
Languages
English
Spanish
Timeline
Server
Casa Madera
10.2024 - Current
Server
Kojin 2.0
10.2024 - 12.2024
Server
Motek
10.2023 - 11.2024
Lead Server
Branja
02.2023 - 10.2023
Sales Representative
Allure Hospitality
11.2022 - 02.2023
High School - undefined
EL Alba
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