Miguel Estrada
Santa Barbara,CA
Summary
I am a dedicated supervisor with strong customer service skills. Proven ability to resolve conflicts and enhance customer satisfaction through effective communication. Skilled in conflict resolution.
I am a very quick learner. I became a supervisor within just a few months of working. I am good at giving and taking feedback.
I am very quick, fast, strong and efficient.
Overview
2
2
Languages
3
3
years of professional experience
Work History
Supervisor
Blenders In The Grass
Santa Barbara, California
08.2024 - Current
- Supervised staff to streamline smoothie preparation and enhance customer service experience.
- Monitored employee productivity and provided feedback to foster skill development.
- Resolved customer issues promptly, contributing to increased satisfaction and loyalty.
- Implemented quality control measures to uphold company standards.
- Maintained cleanliness and organization of work area for optimal operations.
- Complied with company policies, objectives and communication goals.
- Completed day-to-day duties accurately and efficiently.
- Handles opening, midday and closing sales report to ensure money is taken care of.
- Takes care of any issues with anyone giving the workers or customers a hard time.
Busser
La Cumbre Country Golf Club
Santa Barbara, California
04.2023 - 09.2023
- Set and cleaned tables for dining area during busy shifts.
- Maintained cleanliness of dining and kitchen areas consistently.
- Greeted guests with a friendly demeanor upon seating.
- Performed closing duties such as resetting tables, and tidying service areas to prepare for the next day.
- Effectively multitasked within fast-paced environment.
Education
High School Diploma -
San Marcos High School
Santa Barbara, CA06-2024
Some College (No Degree) -
Santa Barbara City College
Santa Barbara, CASkills
- Employee performance tracking
- Quality control
- Policy enforcement
- Team leadership
- Task delegation
- Time management
- Attention to detail
- Customer service
- Conflict resolution
- Public speaking
- Relationship building
- great communication
Languages
English
Full Professional
Spanish
Professional
Timeline
Supervisor
Blenders In The Grass
08.2024 - Current
Busser
La Cumbre Country Golf Club
04.2023 - 09.2023
High School Diploma -
San Marcos High School
Some College (No Degree) -
Santa Barbara City College