Mia Bradley
Retail Management
Philadelphia,PA
Summary
Team-oriented professional prepared to take on leadership responsibilities with focus on driving results and fostering collaboration. Proven success in managing teams, overseeing project execution, and adapting to dynamic work environments. Known for reliability, flexibility, and strong organizational skills, ensuring seamless team operations and achievement of goals.
Overview
20
20
years of professional experience
Work History
Team Lead/Supervisor
Walmart
Philadelphia, PA
12.2007 - 01.2024
- Assisted in daily operations of multi-million-dollar business. Supported team members in achieving personal and professional growth. Trained associates to advance their careers effectively.
Itinerary clerk
Internal Revenue Service, IRS
Philadelphia, PA
03.2004 - 05.2007
- Organized and prioritized associate workloads to ensure timely completion of tasks.
- Evaluated performance metrics of associates to identify opportunities for recognition of excellence and address areas requiring disciplinary action.
- Facilitated employee training and guidance on work-related and administrative procedures.
- Facilitated issuance of temporary social security numbers for immigrants during tax filing periods.
Education
GED -
PennFoster Online
Scranton, PA01-2024
Skills
- Employee performance review
- Performance evaluation and coaching
- Coaching and mentoring
- Supply chain management
- Trained associates on business operations
- Customer service optimization in high-traffic areas
- IT support services
- Consumer interaction analysis
- Effective mediation skills
- Employee performance tracking
- Interview assessment skills
- Recruitment and termination oversight
- Physical security management
- Collaboration with asset protection
- Staff supervision expertise
- Team supervision and recruitment
- Clerical and organizational skills
- Service excellence
- Skilled in Microsoft Office tools
- Experienced in software tools
- Implementation of behavior analysis
- Proficient in English
- Employee training
- Accounts receivable processing
- Experienced in Microsoft Outlook management
- Detail-oriented data management
Timeline
Team Lead/Supervisor
Walmart
12.2007 - 01.2024
Itinerary clerk
Internal Revenue Service, IRS
03.2004 - 05.2007
GED -
PennFoster Online