Miguel Garcia
Chicago,IL
Summary
Driven and dynamic professional with extensive experience in operations management, notably as a General Manager at Andy's Grille INC. Excelled in enhancing warehouse efficiency, staff training, and implementing safety protocols. Proven track record in boosting productivity and profitability, leveraging skills in Microsoft Excel and operations management. Demonstrated ability to foster team cohesion and drive significant improvements in inventory and fleet management. Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Overview
14
14
years of professional experience
Work History
Administrative Assistant
State’s Attorneys Juvenile
12.2024 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Familiarization with CIOX. Download and send sensitive documents to appropriate calendars and ASA in a timely manner.
- Have experience with JusticeNexsus inner workings. From looking up cases with JDEL numbers and or RD numbers. Also looking up work requests and doing them in a timely manner
Warehouse Supervisor
SouthernCarlson
04.2022 - Current
- Supervised warehouse operations by managing employees during shifts.
- Supervised shipping and receiving, distribution and workplace safety.
- Supervised shipping and handling operations.
- Used warehouse management software to reconcile daily inventory.
- Managed a team of warehouse workers for optimal scheduling, task delegation, and overall productivity.
- Conducted regular inventory audits to identify discrepancies in stock counts while implementing corrective measures as needed.
- Managed merchandise inventory transactions.
- Handled day-to-day shipping and receiving overseeing more than 300 packages per day.
Driver Manager
Whitecap
08.2018 - 04.2022
- Increased customer satisfaction by addressing concerns promptly and providing regular updates on delivery status.
- Maintained accurate records of driver hours, vehicle maintenance, and fuel costs for thorough fleet management.
- Developed and maintained long-term, positive relationships with assigned drivers to enhance morale and productivity.
- Enhanced driver performance by implementing effective training programs and coaching sessions.
- Reduced accidents and safety incidents through rigorous monitoring of driver behavior and adherence to safety protocols.
- Coordinated with drivers to organize timely pickup and delivery.
- Monitored compliance with DOT regulations and maintained necessary documentation for audits and inspections.
- Evaluated driver performance regularly using a combination of objective metrics and direct observation, providing constructive feedback to support professional growth.
General Manager
Andys Grille INC
05.2011 - 07.2018
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Assisted in recruiting, hiring and training of team members.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Managed 10-12 employees every shift
Education
Associate of Science - Business Administration
Moraine Valley Community College
Palos Hills, IL08.2026
High School Diploma -
Oaklawn High School
Oak Lawn05.2007
Skills
- Warehouse Operations
- Warehouse Organization
- Loading and unloading
- Warehouse Safety
- Operations Management
- Staff Training
- Skilled in Microsoft Excel
- Goal Setting
Languages
Spanish
Native or Bilingual
Education
true
Timeline
Administrative Assistant
State’s Attorneys Juvenile
12.2024 - Current
Warehouse Supervisor
SouthernCarlson
04.2022 - Current
Driver Manager
Whitecap
08.2018 - 04.2022
General Manager
Andys Grille INC
05.2011 - 07.2018
Associate of Science - Business Administration
Moraine Valley Community College
High School Diploma -
Oaklawn High School