Miguel Garza
Hendersonville,NC
Summary
Accomplished Management professional specializing in inventory and backroom operations. Skilled in deep metric diving, backroom freight flow and truck unloading efficiency, leading, developing, and creating qualified teams to achieve customer satisfaction and sales goals. Proven leader with demonstrated success in improving workplace cultures, high preforming sales departments and proactive/reactive planning on everyday challenges.
Overview
5
5
years of professional experience
Work History
Coach Trainee/Ops Manager
Walmart
Hendersonville, NC
10.2019 - Current
- Provided guidance to team leads in order to help them develop their skills and achieve desired goals.
- Mentored team members in order to build confidence, foster a supportive environment, and improve workplace culture.
- Analyzed performance data to identify areas of improvement for individuals or teams.
- Communicated effectively with associates and team leads regarding notes or project deadlines.
- Established appropriate actions and training sessions when necessary, according to established policies.
- Adhered strictly to safety protocols while supervising practices when handling powered lifting equipment.
- Managed store operations, including opening and closing procedures.
- Supervised team leads to ensure customer satisfaction and proper performance of procedures.
- Hired, trained, mentored, and evaluated 50+ associates and 8+ team leads.
- Reviewed sales figures daily to determine staffing needs during peak times.
- Ensured compliance with safety regulations in accordance with company policy.
Education
High School Diploma -
North Henderson High School
Hendersonville, NC06-2015
Skills
- Equipment management
- Safety overseer and trainer
- Recruitment and hiring
- Store operations manager
- Store metric expert
- Backroom inventory process
- Monthly inventory champion
- Enabling team members to reach their potential
- Proactive and reactive responses
- Money/Safe handling procedures
Languages
Spanish
Native/ Bilingual
Timeline
Coach Trainee/Ops Manager
Walmart
10.2019 - Current
High School Diploma -
North Henderson High School
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