Miguel Goncalves
Stamford
Summary
Experienced Executive Director offering expertise in business planning and program management. Ready to leverage 5 years of experience to increase strategic outreach, boost membership and increase contribution base.
Overview
15
15
years of professional experience
Work History
Partner
Usa Car Wash & Detail
2022.09 - 2024.07
- Expanded the firm''s clientele through strategic networking and relationship building initiatives.
- Streamlined internal processes, fostering improved efficiency and productivity within the firm.
- Collaborated with colleagues and support staff to maximize team efficiency.
Executive Director
CRC Angola
2017.01 - 2018.11
- Recruited new members through attendance at community events, promotional materials, and other methods.
- Focused teams on developing innovative and cutting-edge approaches at all levels with effective resource allocation and strategic planning.
- Worked closely with organizational leadership, including board of directors, to strategically affect direction of operations.
- Promoted mission of organization via successful community outreach and marketing strategies.
- Built and strengthened productive and valuable industry partnerships to drive collaboration, engagement and revenue stream development.
Sales Manager
Samomar Angola
2012.01 - 2016.10
- Developed innovative marketing campaigns to increase engagement with target demographic and drive brand exposure.
- Identified, hired and trained highly-qualified staff by teaching best practices, procedures and sales strategies.
- Collaborated with internal teams and suppliers to evaluate costs against expected market price points and set structures to achieve profit targets.
- Improved sales processes to streamline customer acquisition and onboarding strategies.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
Sales Assistant
Decathlon
2009.05 - 2010.03
- Completed efficient store resets to prepare store for special promotions and seasonal updates.
- Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
- Trained new employees on customer service, money handling and organizing strategies.
- Served every customer with knowledgeable, friendly support at every stage of shopping and purchasing.
Education
High School Diploma - undefined
Colegio Salesianos Do Porto
Porto, Portugal2007
GED - undefined
ISMAI
Maia, Portugal2012
Skills
- Business management
- Performance feedback
- Strategic planning
- Team oversight
- Negotiation
- Business planning
- Event planning
Soccer player
I was a soccer player between 1993 and 2012, I played in the Sport Comercio e Salgueiros a team from my home city, Porto.
Timeline
Partner
Usa Car Wash & Detail
2022.09 - 2024.07
Executive Director
CRC Angola
2017.01 - 2018.11
Sales Manager
Samomar Angola
2012.01 - 2016.10
Sales Assistant
Decathlon
2009.05 - 2010.03
High School Diploma - undefined
Colegio Salesianos Do Porto
GED - undefined
ISMAI
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