Miguel Graciano
Dallas,TX
Summary
- Attending welding school for two years daily, giving effort and every day getting skills. I'm willing to learn and work hard for my dream which is to be a welder. Stick, mig, tig, cutting with torch skills. Stick as my strongest skill,1G.2G,3G,4G.
- Motivated Welder Helper eager to develop welding skills and gain deeper understanding of best practices in field. Organized team player manages supplies, equipment and tools to support team needs. Bringing [Number] years of related experience and strong desire to learn.
- Welder Helper , cleaning work sites and running errands. Hardworking professional proficient in completing welding support work with little oversight to accomplish tasks.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Customer Service Representative
PLS Check Cashing
09.2023 - Current
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Streamlined call center processes for improved efficiency and reduced wait times.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
Concrete Laborer
U&E Concrete LLC
06.2021 - 08.2023
- Did not work continuously
- Enhanced project efficiency by assisting in the setup and dismantling of concrete forms and frameworks.
- Improved job site safety by conducting regular equipment inspections, ensuring proper maintenance and timely repairs.
- Assisted in accurate measurements for concrete placement, guaranteeing precise dimensions and alignment.
- Collaborated with team members to achieve timely completion of projects, meeting client deadlines and expectations.
- Installed rebar and molded expansion joints and edges for concrete projects.
- Wore correct clothing and protective equipment for jobs.
Packer
Amazon
09.2022 - 05.2023
- Enhanced packing efficiency by implementing proper techniques and ensuring correct product placement.
- Reduced errors in shipments by carefully inspecting packages for quality and accuracy.
- Maintained a clean and organized work environment, promoting safety and productivity.
- Improved team collaboration through effective communication and coordination with coworkers.
- Completed all assigned tasks promptly, adhering to strict deadlines while maintaining high-quality workmanship.
- Demonstrated flexibility in adapting to various packing procedures for different types of products, meeting specific client requirements.
Cashier
McDonald's
09.2022 - 05.2023
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Customer Service
McDonald's
09.2021 - 05.2022
- Provided exceptional customer service to foster client loyalty and satisfaction.
- Supported team with customer service issues, voids and returns.
- Supervised daily operations by directing customer service, inventory and sales operations.
- Delivered friendly, professional and knowledgeable customer service to electronics department customers.
Education
Certificate in Stick Welding -
Mountain View College
Dallas, TX12.2023
High School Diploma -
Moises E Molina High School
Dallas, TX05.2022
Skills
- Easily Learning
- Work many hours under the sun
- willing to learn, always on time
- obey the given orders
- Bilingual
- ski loader basics
- Leveling and grading
- Safety Protocols
- Documentation
- Rebar installation
- Planning and scheduling
- Multitasking
- Heavy equipment operation
- Safety compliance
- Chipping and Grinding
- Welding
- Stick Welding
- Shaping and Cutting
- Oxy-Acetylene Welding
- Overhead Welding
Certification
Stick Certificate
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Customer Service Representative
PLS Check Cashing
09.2023 - Current
Packer
Amazon
09.2022 - 05.2023
Cashier
McDonald's
09.2022 - 05.2023
Customer Service
McDonald's
09.2021 - 05.2022
Concrete Laborer
U&E Concrete LLC
06.2021 - 08.2023
Certificate in Stick Welding -
Mountain View College
High School Diploma -
Moises E Molina High School
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