Overview
Work History
Education
Skills
Languages
Timeline
Generic

Miguel Guzman

Tampa,FL

Overview

3
3
years of professional experience

Work History

Hookah Manager

Vibras by Mamajuana
Tampa, FL
03.2022 - Current
  • Created daily reports for Owner summarizing operational performance metrics.
  • Coached, mentored and trained team members in order to improve their job performance.
  • Conducted Monthly meetings with staff to discuss progress and identify areas of improvement.
  • Purchased and Restocked supplies for the Business
  • Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
  • Resolved conflicts between employees
  • Payroll Person for Hookah Servers
  • Kept track of Hookah Purchases and Finances

Restaurant Busser

MamaJuana Cafe Tampa
Tampa, FL
02.2021 - Current
  • Reset tables in a timely manner with clean silverware, napkins and condiments.
  • Assisted servers by refilling beverages, clearing dishes, carrying trays and delivering food items to the table.
  • Performed opening duties including setting up side stations for service staff.
  • Maintained cleanliness of work station throughout shift; wiped down counters, tables and chairs.
  • Assisted with restocking supplies such as straws, cups, plates and utensils.
  • Provided assistance to other employees when needed during peak business hours.
  • Ensured that all areas were properly sanitized at the end of each shift.

Hookah Server

Vibras By MamaJuana
Tampa, FL
06.2021 - 03.2022
  • Ensured that all hookah pipes were filled, lit, and extinguished properly.
  • Maintained a clean and organized workstation at all times.
  • Provided excellent customer service to Customers
  • Provide Information on Hookah Flavors and selection
  • Took Customer orders
  • Met customer expectations and recommended the flavors that met their expectations

Education

Seminole Heights Charter
Tampa, FL

Skills

  • Professional Appearance
  • Menu knowledge
  • Food safety understanding
  • Finance expertise
  • Accounting and Finance
  • Payment Collection
  • Cash Handling
  • Customer Assistance
  • Drawer balancing
  • Payment Processing
  • Customer Service
  • Excellent Communication
  • Active Listening
  • Quick Learner

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Timeline

Hookah Manager

Vibras by Mamajuana
03.2022 - Current

Hookah Server

Vibras By MamaJuana
06.2021 - 03.2022

Restaurant Busser

MamaJuana Cafe Tampa
02.2021 - Current

Seminole Heights Charter

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Miguel Guzman