Miguel Guzman

Tampa,FL

Overview

years of professional experience

Vibras by Mamajuana

Tampa, FL

03.2022 - Current

Created daily reports for Owner summarizing operational performance metrics.
Coached, mentored and trained team members in order to improve their job performance.
Conducted Monthly meetings with staff to discuss progress and identify areas of improvement.
Purchased and Restocked supplies for the Business
Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
Resolved conflicts between employees
Payroll Person for Hookah Servers
Kept track of Hookah Purchases and Finances

MamaJuana Cafe Tampa

Tampa, FL

02.2021 - Current

Reset tables in a timely manner with clean silverware, napkins and condiments.
Assisted servers by refilling beverages, clearing dishes, carrying trays and delivering food items to the table.
Performed opening duties including setting up side stations for service staff.
Maintained cleanliness of work station throughout shift; wiped down counters, tables and chairs.
Assisted with restocking supplies such as straws, cups, plates and utensils.
Provided assistance to other employees when needed during peak business hours.
Ensured that all areas were properly sanitized at the end of each shift.

Vibras By MamaJuana

Tampa, FL

06.2021 - 03.2022

Ensured that all hookah pipes were filled, lit, and extinguished properly.
Maintained a clean and organized workstation at all times.
Provided excellent customer service to Customers
Provide Information on Hookah Flavors and selection
Took Customer orders
Met customer expectations and recommended the flavors that met their expectations

Seminole Heights Charter

Tampa, FL

English

Native/ Bilingual

Spanish

Native/ Bilingual

Vibras by Mamajuana

03.2022 - Current

Vibras By MamaJuana

06.2021 - 03.2022

MamaJuana Cafe Tampa

02.2021 - Current

Seminole Heights Charter