Miguel Hernandez
Senior Clinical Analyst
Clarkston,MI
Summary
Accomplished healthcare information technologist offers expertise in Cerner solutions application builds and end-user support. Excels in all levels of project implementation, including data collection, data analysis, design, build, and go-live support. Highly adaptable and easily bends to accommodate sudden changes in project requirements or customer requests. Recognized for building productive relationships with customers and business and technical stakeholders, leveraging a professional manner and solid communication skills. Goes above and beyond to deliver projects on time and in excellent quality.
Overview
21
21
years of professional experience
Work History
Senior Clinical Analyst
HCL Technologies/Atos
02.2016 - Current
- Support, Test, Build, and Modify applications to resolve issues and/or optimize Cerner applications for Carenet (INA), Womens Health and Ambulatory teams.
- Implemented 8 hospitals with Cerner for McLaren Health Care in Michigan.
- Problem resolution for incidents in Cerner through SNOW case management system.
- Building all Powerchart components including Powerforms, Orders, Mpages, I-View, Powerplans, Tracking Boards, and related pieces needed for functionality.
- Evaluated workflows, identified weaknesses and pursued opportunities to strengthen operation.
- Managed system for secure storage, transmission and manipulation of clinical data
- Assisted with database upgrades and migrations by performing user acceptance testing
Senior Clinical Analyst
PHNS/Anthelio Healthcare/Atos
02.2008 - 02.2016
- Maintain, Build, Implement and Support Cerner and Legacy system McKesson Paragon for McLaren Hospitals in Michigan.
- Test, Build, and Modify applications to resolve issues and/or optimize current system.
- Provide Education to users about changes and/or train use of system when issue is called in for resolution.
- Share On Call Pager for after hours support.
- Evaluated workflows, identified weaknesses and pursued opportunities to strengthen operation.
- Maintained and strengthened electronic health record system to meet changing needs.
- Collaborated with medical teams to create uniform standards for clinical data reporting
- Managed system for secure storage, transmission and manipulation of clinical data
Clinical Analyst
Beaumont Hospitals
02.2002 - 02.2008
- Maintenance and support of Quadramed/Misys Computerized Patient Record (CPR) that has over 10,000 users. Specifically, I was the single contact analyst responsible for maintaining, leading, building, and testing changes to all Radiology, Cardiology, and Nuclear Medicine departments. I also maintained all area beds and general maintenance of user access security and charges.
- Integrated decision support, clinical pathways and best practices into health information technology to enhance delivery of care and workflows
- Applied medical subject matter knowledge to improve IT systems and functions
Education
Bachelor of Science - Biology
The University of Michigan
Flint, MI04.1997
Skills
- Team building
- Decision-Making
- Flexible and Adaptable
- Active Listening
- Excellent Communication
- Analytical and Critical Thinking
- Written Communication
- Interpersonal Communication
- Self-Motivated
- Problem-Solving
- Multitasking Abilities
- Completed 8 Cerner Implementations
- Completed 7 McKesson Paragon Implementations
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Senior Clinical Analyst
HCL Technologies/Atos
02.2016 - Current
Senior Clinical Analyst
PHNS/Anthelio Healthcare/Atos
02.2008 - 02.2016
Clinical Analyst
Beaumont Hospitals
02.2002 - 02.2008
Bachelor of Science - Biology
The University of Michigan