Miguel Herrera
San Antonio,Texas
Summary
Reliable associate providing friendly, individualized service in store-front parlors and shops. Coordinated front desk manager with excellent multitasking and customer service skills. Flexible team member with experience preparing personal food orders, restocking inventory and operating cash registers. Energetic associate with established customer service skills and foodservice experience. Adaptable employee, bringing flexibility and enthusiasm to diverse teams. Collaborative team leader, operating cash register, cleaning and managing customer flow.
Overview
5
5
years of professional experience
Work History
Ice Cream Server
Marble Slab
01.2019 - Current
- Delivered exceptional service as illustrated through multiple positive Yelp reviews.
- Managed long lines of customers during peak times while maintaining professionalism under pressure.
- Accurately operated cash register to process customer payments.
- Maintained menu knowledge to provide recommendations and answers to customer questions.
- Prepared recipe ingredients by washing, peeling, cutting, and measuring.
- Cleaned and maintained soft-serve ice cream and yogurt dispensing equipment.
- Maintained a clean and organized workspace, ensuring a positive environment for customers and coworkers.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
Education
Associate of Arts - Music
Northwest Vista College
San Antonio, TX05.2025
High School Diploma -
Taft High School
San Antonio, TX06.2021
Skills
- ServeSafe Manager
- Cleaning
- Back of House Management
- Flexible Schedule
- Work Area Cleanliness
- Patience and Empathy
- Kitchen Management
- DoorDash Familiarity
- Cake Decoration
- Cash Register Operation
Timeline
Ice Cream Server
Marble Slab
01.2019 - Current
Associate of Arts - Music
Northwest Vista College
High School Diploma -
Taft High School
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