Miguel Lazcano
Columbus,Ohio
Summary
Driven professional with a track record of enhancing operational efficiency and customer satisfaction at A&C Creative Group. Excelled in organizational management and problem-solving, significantly improving workflow coordination and project outcomes. Skilled in MS Office and team collaboration, adept at developing procedures that streamline operations and boost team performance. A hardworking and passionate job seeker with strong organizational skills eager to secure an entry-level position. Ready to help the team achieve company goals.
Overview
7
7
years of professional experience
Work History
Operations Assistant
A&C Creative Group
09.2021 - 07.2024
- Solved problems timely and effectively, ensuring customer satisfaction.
- Managed day-to-day department operations with effective workflow coordination.
- Assisted operations manager with planning of routine operations and special projects.
- Supported daily operations by organizing office spaces for maximum functionality and ease of use.
- Provided administrative support with accurate document preparation and data entry.
- Collaborated with other departments to foster smooth operation of daily processes.
- Contributed to development of operational procedures to improve efficiency and accuracy.
- Improved customer satisfaction by promptly resolving issues and answering inquiries via phone, email, and in-person interactions.
Clinical Field Coordinator
Universidad Tecnologica De Mexico
08.2017 - 01.2020
- Supported the development of proposals for new projects, showcasing company capabilities and highlighting past successes.
- Conducted monthly staff meetings to communicate program needs and scheduled activities.
- Provided clear instructions for proper field marking and layout to maintenance crew and volunteers.
- Developed comprehensive training programs for new staff members, improving overall team performance.
- Negotiated contracts with vendors, securing favorable terms for materials and services needed onsite.
- Optimized work schedules to accommodate project deadlines, ensuring timely completion of tasks.
Education
Associate of Science - Management Information Systems
Columbus State Community College
Columbus, OH05.2025
Master of Arts - Health Administration
Universidad Tecnologica De Mexico
Mexico05.2019
Bachelor of Arts - Health Management And Clinical Assistance
Universidad Autonoma De Guadalajara
Guadalajara, Jalisco05.2016
Skills
- Positive Attitude
- Attention to Detail
- Professional and Friendly
- Customer Support
- MS Office
- Organizational Management
- Strong Problem Solver
- Excellent Communication
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Operations Assistant
A&C Creative Group
09.2021 - 07.2024
Clinical Field Coordinator
Universidad Tecnologica De Mexico
08.2017 - 01.2020
Associate of Science - Management Information Systems
Columbus State Community College
Master of Arts - Health Administration
Universidad Tecnologica De Mexico
Bachelor of Arts - Health Management And Clinical Assistance
Universidad Autonoma De Guadalajara