Miguel Lopez
Lake Worth,FL
Summary
High-energy Server skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Collaborative, hardworking and efficient at prioritizing and handling simultaneous tasks to promote positive dining experiences.
Overview
7
7
years of professional experience
Work History
Sever
Al fresco Restaurant & Bar
Palm Beach, FL
01.2022 - Current
- Provided exceptional service to a high volume of daily customers and high-profile customers.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Operated POS terminals to input orders, split bills, calculate totals and tips reports closing
Sushi Chef
lola 41
Palm Beach, FL
09.2021 - 01.2022
- Safely utilized knives and other sharp instruments to prepare fish for sushi-making.
- Prepared finfish, shellfish and fresh produce items to use in sushi.
- Assembled custom sushi rolls at request of customer.
Server Manager
Juan's Mexican restaurant
Gloucester Point, VA
09.2020 - 09.2021
- Motivated staff through acknowledgment of hard work and achievements.
- Supervised serving staff to drive high level of hospitality and food excellence.
- Cleared dishes from tables during and after meal service to maintain clean dining area.
Hotel Supervisor
Antioquia tropical club
Barbosa, Colombia
01.2018 - 01.2020
- Answered phones to respond to customer inquiries and transferred calls to appropriate staff members.
- Arranged special accommodations for guests to enhance visitor experiences.
- Cultivated professional relationships with guests, improving customer retention through coordinated service.
- Facilitated successful front desk operations for high-volume hotel.
Education
High School Diploma -
Cooperativo Simon Bolivar
Barbosa, Colombia 12-2018
Skills
- bilingual
- Excellent customer support
- Knowledge of the menu and dishes
- Time management and multitasking
- Ability to work in a team
- Good memory and attention to detail
- Anticipatory service
Languages
English
Professional
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Sever
Al fresco Restaurant & Bar
01.2022 - Current
Sushi Chef
lola 41
09.2021 - 01.2022
Server Manager
Juan's Mexican restaurant
09.2020 - 09.2021
Hotel Supervisor
Antioquia tropical club
01.2018 - 01.2020
High School Diploma -
Cooperativo Simon Bolivar