Miguel Lopez
Grand Prairie,TX
Summary
History of effectively fulfilling orders in high-volume warehouse settings. Proficient in loading, unloading and staging merchandise. Adept at safely operating equipment to meet production goals.
Reliable Stocker skilled in carrying store products. Proficient in interpreting stocking instructions and shelving products accurately. Dedicated worker consistently arrives at work on time with friendly attitude. Brings several years of retail experience.
Efficient Fulfillment Associate known for high productivity and ability to complete tasks swiftly. Skilled in inventory management, order processing, and logistics coordination. Possess strong organizational, time management, and problem-solving skills. Excel in fast-paced environments through effective communication and teamwork.
Reliable Fulfillment Associate with background in warehouse operations and logistics. Possess strong organization skills, proficient in managing inventory and processing orders to ensure timely product delivery. Consistent focus on maintaining high quality standards while improving operational efficiency. Proactively resolved order discrepancies, contributing to customer satisfaction and business growth.
Diligent professional with superior work ethic, friendly demeanor and several years of experience. Customer-focused employee with commitment to quality assurance. Background includes receiving, inspecting and logging products and maintaining cleanliness of storage areas.
Hardworking and punctual professional works in fast-paced, physically-demanding jobs while standing and moving for long hours. Physically fit and diligent with strong commitment to team and business success. Focused on exceeding productivity and service objectives every day.
Dependable team player with solid background in fulfillment. Highly productive, organized and efficient with the stamina to stand or walk for long hours.
Safety-minded Picker with experience working in busy warehouse environments. Unafraid of hard work, hot or cold conditions or heavy lifting. Punctual and responsible with great quality control and order review skills.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Fulfillment Associate
Amazon
Dallas, Texas
10.2020 - Current
- Labeled boxes and placed in outbound collection areas.
- Coordinated with other associates on day-to-day work activities to drive productivity and achieve operational objectives.
- Accepted, processed and quickly filled orders.
- Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
- Selected products and items from shelves and pallets for customer orders.
- Operated handheld scanners to track merchandise throughout fulfillment process.
- Operated warehouse equipment, including pallet jacks and forklifts, to move stock efficiently.
- Processed returns following established procedures and guidelines.
- Packed products into designated boxes, taking care to protect items from damage or shifting during transport.
- Inspected incoming materials for quality assurance purposes.
- Used handheld scanners to key in data for packages.
- Followed safety protocols to minimize risk of accidents in the warehouse environment.
- Tracked inventories and input equipment counts into warehouse databases.
- Adapted to changing priorities and tasks based on warehouse needs and order volumes.
- Monitored stock levels and notified supervisor when supplies needed to be replenished.
- Performed daily cycle counts as part of inventory control process.
- Operated forklift safely in order to move large quantities of products within the warehouse.
- Picked up heavy objects using proper lifting techniques to avoid personal injuries.
- Utilized warehouse management software to update stock levels and locate items.
- Completed shipping paperwork, attached appropriate labels and scanned barcodes for tracking.
- Packed products securely, adhering to packaging standards and minimizing damage during transit.
- Worked additional hours and shifts to meet tight deadlines during peak periods.
- Packed merchandise for delivery and moved items to delivery area.
- Monitored supply levels of packing materials, requesting restocks as necessary.
- Weighed and measured products and materials to meet regulatory requirements.
- Placed products on conveyors for final wrapping and shipment.
- Kept work areas clean, neat and organized for optimal productivity and worker safety.
- Collaborated with team members to meet daily productivity goals and deadlines.
- Communicated effectively with supervisors and team members to address workflow challenges.
- Labeled cartons correctly prior to shipping outbound packages.
- Read orders to verify attributes and quantities of merchandise.
- Loaded and unloaded delivery trucks, managing space effectively to maximize capacity.
- Trained new employees regarding warehouse procedures and standards.
Night Stocker
Fiesta Market
Irving, Texas
06.2009 - 10.2020
- Maintained cleanliness of work areas throughout shift.
- Kept work areas clean, neat and organized for optimal productivity and worker safety.
- Stamped price tags on merchandise, referring to official price lists.
- Restocked shelves with merchandise from back room storage area.
- Inspected merchandise for wear or defects, disposing of damaged items as instructed by supervisors.
- Assisted customers with locating items in the store or on the sales floor.
- Organized stockroom shelves according to product type.
- Read orders to obtain item numbers and located merchandise in bins or on shelves.
- Verified that all incoming shipments were free from damage or defects.
- Provided customer service assistance when needed during late night hours.
- Stored merchandise in designated areas within the store or warehouse facility.
- Maintained current and accurate inventory with cycle counts and audits.
- Trained new employees on proper procedures for stocking shelves overnight.
- Recommended disposal of obsolete stocks to write off unsellable items from inventory.
- Rotated stock regularly to ensure freshness of items on display.
- Removed product from boxes and placed on shelves according to merchandising guidelines.
- Used proper case cutting techniques to cut and sort stock loads.
- Gathered assigned merchandise and transported to store floor locations using hand trucks.
- Stocked pallets throughout shift to keep warehouse clean, maintained and organized.
- Checked in orders for accuracy, quantity and quality.
- Received and counted stock items, recording data manually or on computer for inventory purposes.
- Monitored temperature levels of refrigeration units containing food items.
- Ensured that aisles were neat, tidy, and properly stocked at all times.
- Picked up boxes and related trash from sales floor.
- Assessed floor displays to restock merchandise.
- Operated forklift and pallet jack to transport heavy loads.
- Demonstrated great teamwork skills with staff members involved in production and transport.
- Operated pallet jacks and forklifts to move products throughout warehouse.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Assisted with customer requests and answered questions to improve satisfaction.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Identified needs of customers promptly and efficiently.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Recognized by management for providing exceptional customer service.
Warehouse Material Handler
Illuminate of Texas
Dallas, TX
08.2006 - 09.2009
- Built stable loads in outbound trailers, resulting in maximum cubing.
- Inspected packages for damage prior to stocking shelves.
- Operated powered industrial equipment such as order pickers, stand-up reach trucks, turret trucks, and electric pallet jacks safely according to company guidelines.
- Assisted in maintaining accurate records of received goods including quantity received against purchase order quantities as well as condition of packaging material used for shipping and receiving purposes.
- Collaborated with internal teams to fix order discrepancies, locate missing materials and report damaged products.
- Identified, arranged and recorded inventory locations and materials.
- Assembled customer orders from stock using hand tools or power tools when necessary.
- Reported any discrepancies between physical count versus system count to supervisor immediately upon discovery.
- Collaborated with other departments regarding product availability and delivery schedules.
- Monitored stock levels and placed orders when necessary.
- Negotiated with vendors and coordinated pickups and returns.
- Identified problems related to receiving process and worked with supervisors and managers to develop solutions quickly and efficiently.
- Organized warehouse inventory to ensure items were in the correct location and easily accessible.
- Followed proper procedures for hazardous waste disposal when required.
- Loaded and unloaded shipments from delivery trucks with a pallet jack or forklift.
- Loaded and unloaded company inventory from delivery trucks, loading bays and production areas.
- Adhered to all safety regulations at all times while operating machinery or performing manual labor tasks.
- Understood and deciphered shipping, receiving and manufacturing documentation and moved material accurately.
- Met or exceeded target for on-time customer shipments.
- Sorted products based on size, type, style for efficient storage or shipment preparation.
- Performed inventory control using computerized tools, physical counts and cycle counts and kept quality standards high for audits.
- Performed daily maintenance checks on forklifts before use according to company policies and procedures.
- Tracked material supply levels and made purchasing recommendations to supervisors.
- Operated forklifts, booms, cranes and other warehouse equipment.
- Received and processed incoming materials, supplies, equipment, and merchandise.
- Shrink wrapped finished orders for safe transport offsite.
- Labeled and packaged appropriate products for delivery.
- Provided assistance to other team members during peak times or when additional help was needed.
- Completed day-to-day duties accurately and efficiently.
- Conducted routine maintenance and repairs on mechanical systems and industrial equipment.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Operated equipment and machinery according to safety guidelines.
- Worked effectively in team environments to make the workplace more productive.
Co Assistant Store Manager
Save A Lot Grocery Store
Irving
08.2001 - 09.2009
- Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
- Supervised cashiers in processing credit, debit and cash payments to streamline sales.
- Maintained accurate records of all transactions, stock levels and employee performance metrics.
- Oversaw coaching and guidance of store employees to foster advancement in work operations.
- Trained new employees on store policies, procedures and customer service standards.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Coached and developed store associates through formal and informal interactions.
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
- Supervised cash handling processes to ensure accuracy of transactions.
- Conducted regular performance reviews of staff members in order to identify areas for improvement.
- Ensured compliance with all safety regulations throughout the store premises.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
- Oversaw aspects of maintenance, inventory, and daily activity management.
- Handled scheduling for store shifts to achieve adequate staffing.
- Handled complaints from customers by empathetically listening, recording details and offering solutions.
- Analyzed sales data to identify trends and adjust strategies accordingly.
- Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
- Maintained a safe working environment by enforcing safety regulations.
- Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Assisted with customer requests and answered questions to improve satisfaction.
Warehouse Worker
Wtec
Irving, TX
09.2008 - 08.2009
- Inspected incoming shipments for damage or discrepancies.
- Preserved safe work environment by maintaining clean workstations and pallet area.
- Coordinated cargo unloading with other workers to achieve efficient and safe transportation.
- Identified discrepancies between physical count and computer data.
- Maintained stock levels in accordance with company policies.
- Maintained a clean work area by sweeping, mopping, dusting shelves.
- Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
- Assembled orders according to customer requests.
- Monitored temperature and humidity levels in warehouse.
- Investigated any reported problems regarding shipping errors or damages.
- Inspected damaged goods prior to disposal or return to vendor.
- Reviewed work orders before starting work to determine necessary materials and meet deadlines.
- Packed boxes and stock using organizational guidelines.
- Verified accuracy of incoming shipments against purchase orders.
- Performed cycle counts to maintain accurate inventory records.
Education
High School Diploma -
Austin High School
Houston, Tx06-2000
Skills
- Loading and unloading
- Palletizing
- Cold chain management
- Relationship building
- Willing to learn
- Pallet stacking
- Loss prevention
- Fulfillment processing
- Warehouse safety
- Merchandise sorting
- Pulling and preparing orders
- Shipment packing
- Inventory staging
- RFID tracking
- Shipment preparation
- Friendly and courteous
- Work prioritization
- Attention to detail
- Problem-solving
- Shipping and receiving
- Product quality checks
- Team leadership
- Material handling
- Inventory reporting
- Order picking
- Order fulfillment
- Customer service
- Equipment operation
- Basic math
- Teamwork and collaboration
- Forklift operation
- Flexible schedule
- Pallet jack experience
Languages
Spanish
Native/ Bilingual
Certification
Pit license operating forklift and standup issue 3/20/2023
Timeline
Fulfillment Associate
Amazon
10.2020 - Current
Night Stocker
Fiesta Market
06.2009 - 10.2020
Warehouse Worker
Wtec
09.2008 - 08.2009
Warehouse Material Handler
Illuminate of Texas
08.2006 - 09.2009
Co Assistant Store Manager
Save A Lot Grocery Store
08.2001 - 09.2009
High School Diploma -
Austin High School