Summary
Overview
Work History
Education
Skills
Timeline
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Dawnna Pomerleau

San Antonio,TX

Summary

Highly analytical and fast learner with a proven ability to thrive in fast-paced environments. Possesses exceptional organizational skills and a professional and friendly demeanor. Skilled in establishing long-term positive and enjoyable relationships with clients, coworkers, and external resources. Authorized to work in the US for any employer. Looking to seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

5
5
years of professional experience

Work History

Fulfillment Associate

Amazon Warehouse
San Antonio, TX
06.2023 - 12.2023

-Meticulously evaluating the condition of returned items to determine their resale potential.

- Receive and process customer returns, ensuring accurate documentation and timely resolution.

- Evaluate the condition of returned items to determine their resale potential, playing a crucial role in maintaining customer trust.

- Utilize inventory management systems to track and organize returned items.

- Maintain a clean and organized work area, adhering to safety protocols and guidelines.

- Actively participate in training programs to enhance knowledge of warehouse operations and customer service.

Team Member

AFFES
San Antonio, Texas
09.2020 - 03.2021

- Prepared and stored food ingredients, ensuring freshness and quality.

- Assembled food and beverage orders according to customer specifications, maintaining high standards of presentation.

- Checked orders for accuracy before packaging and delivering to customers.

- Maintained a clean and safe work and dining environment, adhering to sanitation and safety guidelines.

Seasonal Sortation Associate

Amazon Warehouse
San Antonio, Texas
05.2020 - 01.2021

Strong ability to oversee and manage truck deliveries and handle various types of merchandise. Skilled in operating equipment and maintaining inventory.

- Organized goods, merchandise, and packages based on size and destination, ensuring efficient sorting processes.

- Oversaw and managed the collection of truck deliveries and packages, ensuring timely and accurate distribution.

- Handled merchandise and packages ranging from small envelopes to boxes weighing up to 49 pounds, demonstrating physical stamina and attention to detail.

- Operated pallet jacks and other equipment to transport large quantities of merchandise, ensuring smooth workflow.

- Organized stocks, maintained inventory, and inspected products and packages for defects and damages, ensuring high-quality standards.

- Examined and assessed incoming and outgoing shipments, ensuring accuracy and adherence to company policies.

Team Member

AFFES
San Antonio, Texas
06.2019 - 05.2020

Skilled in greeting customers, taking and processing orders, and ensuring customer satisfaction. Strong attention to detail and ability to maintain a clean and safe work environment.

- Handled payment transactions efficiently and accurately, providing customers with prompt and accurate change.

- Prepared and stored food ingredients according to established guidelines, ensuring freshness and quality.

- Assembled food and beverage orders with precision, adhering to specific customer requests and dietary restrictions.

- Checked orders for accuracy before packaging and delivering to customers, ensuring customer satisfaction.

- Maintained a clean and organized work area, following sanitation and safety protocols.

Education

High School Diploma -

Academy of Creative Education
San Antonio, TX
2018

Skills

  • Equipment Operation
  • Inventory Maintenance
  • Palletizing
  • Order Processing
  • Warehouse Safety
  • Fulfillment Processing
  • Material Handlings
  • Loading and Unloading
  • Order Picking
  • Product Packaging
  • Customer Service
  • Order Picking Skills
  • Shipment Receiving
  • Heavy Lifting
  • Shipping and Receiving
  • Pallet Jack Proficiency
  • Issue Resolution
  • Loading and Unloading Vehicles
  • Pulling and Preparing Orders
  • Problem Solving
  • Product Organization
  • Food Preparation
  • Health Code Compliance
  • Food Presentation
  • Food Handling
  • Sanitation
  • Food Handler Certification
  • Food Safety

Timeline

Fulfillment Associate

Amazon Warehouse
06.2023 - 12.2023

Team Member

AFFES
09.2020 - 03.2021

Seasonal Sortation Associate

Amazon Warehouse
05.2020 - 01.2021

Team Member

AFFES
06.2019 - 05.2020

High School Diploma -

Academy of Creative Education
Dawnna Pomerleau