Miguel Lozano

- Check in Patients /Clients for scheduled appointments.

- Directed clients to appropriate departments.

- Assisted clients with checking-in, on the kiosk .

- Received documents for various departments and submit by end of workday.

- Provided the necessary PPE to patients/clients during COVID Season.

- Tested all employees,vendors,and patients/clients daily with temperature and pulse readings.

- Received lab samples and drop off to lab when needed.

- Contacted appropriate personnel for food deliveries.

- Provided lunch bags to patients upon request.

• Trained new employees and delegated daily tasks and responsibilities.
• Completed cash and credit card transactions accurately using POS software.
• Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
• Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
• Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
• Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
• Evaluated customer needs and feedback to drive product and service improvements.