Miguel Martinez
Tucson,Arizona
Summary
Proven track record in enhancing operational efficiency and customer satisfaction at Ace Hardware through meticulous attention to detail and exceptional customer service skills. Leveraged physical strength and team collaboration to support stage setups at Rhino Staging, demonstrating a commitment to safety and continuous skill improvement. Through the work of Five Star Specialty Services gained near professional level plumbing knowledge and gained strengths in working long days, heavy lifting, and problem solving.
Overview
6
6
years of professional experience
Work History
Laborer
5 Star Specialty Services
07.2018 - 08.2024
- Loaded, unloaded, and moved material to and from storage and production areas.
- Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
- Improved worksite efficiency by maintaining clean and organized work areas.
- Performed general housekeeping and cleaning tasks.
- Ensured prompt availability of essential equipment and tools for plumbers at the beginning of projects.
- Efficiently performed digging tasks while collecting necessary materials.
Clerk
Ace Hardware
09.2023 - 04.2024
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
- Performed cashier duties
Sales Associate
Ace Hardware
06.2020 - 01.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
Stagehand
Rhino Staging & Events Production
10.2022 - 12.2022
- Collaborated with stage managers, directors, and other team members to create visually appealing and functional stage environments.
- Enhanced stage production quality by efficiently setting up and breaking down sets, lighting, and sound equipment.
- Contributed to the successful execution of various shows by maintaining a safe and clean backstage area.
- Stored, loaded and unloaded set pieces and technical equipment for daily performances.
Education
No Degree -
Pima Community College
Tucson, AZHigh School Diploma -
University High School
Tucson, AZ05.2020
No Degree - Theater Arts
Eastern Arizona College
Thatcher, AZ05.2025
Bachelor of Arts - Theater Arts
New Mexico State University
Las Cruces, NM05.2026
Skills
- Willingness to learn
- Attention to Detail
- Safety awareness
- Heavy Lifting
- Job Site Cleanup
- Customer Service
- Physical Strength
- Material Handling
- Repetitive Work
- Team Collaboration
- High level Plumbing knowledge
Timeline
Clerk
Ace Hardware
09.2023 - 04.2024
Stagehand
Rhino Staging & Events Production
10.2022 - 12.2022
Sales Associate
Ace Hardware
06.2020 - 01.2024
Laborer
5 Star Specialty Services
07.2018 - 08.2024
No Degree -
Pima Community College
High School Diploma -
University High School
No Degree - Theater Arts
Eastern Arizona College
Bachelor of Arts - Theater Arts
New Mexico State University
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