Summary
Overview
Work History
Education
Skills
Certification
Activities
Personal Information
References
Timeline
Generic

Destiny White

Houston,Texas

Summary

Proactive Host with distinct knowledge of improving efficiency in services through updated and reorganized systems. A bachelor's degree in communications and Expert in customer service with training in team management, excellent communication skills, friendly, adaptability, and commitment to providing exceptional hospitality. Excited to take initiative and provide excellent work.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Host/Hostess

5 STAR Event Services
2022.04 - Current
  • Provided excellent customer service and maintained professional demeanor while ensuring their safety and satisfaction of 1000+ event attendees.
  • Effectively communicated with attendees, clients, and colleagues to ensure smooth event experience.
  • Checked attendees' belongings for prohibited items and maintained composure in high-pressure situations.

Sales and Marketing Representative

LBC International (Reliant Energy)
2024.01 - 2024.03
  • Built brand awareness for clients and interacted with customers to understand their needs
  • Delivered tailored presentations to 100-200 customers per day and exceeded sales goals.
  • Handled customer inquiries and provided post-sale support.

Waiter and Cashier

Pappadeaux Seafood Kitchen
2023.06 - 2023.12

Greeted and assisted customers 30+ per day to provide warm and welcoming manner, managing both in-person and phone inquiries.

  • Processed transactions accurately and resolved customer issues to ensure satisfaction
  • Maintained cleanliness and restocked inventory to uphold store standards.

Barista

Starbucks Coffee Company
2021.06 - 2021.08
  • Provided high-quality customer service, prepared beverages to standard, and processed transactions
  • Built rapport with 150+ customers and ensured adherence to store policies and standards.

Education

Bachelor's Degree - Communications

University of Houston
Houston, TX

Skills

  • Customer service
  • Communication (verbal and written)
  • Hospitality
  • Adaptability
  • Effective Time management
  • Client interaction
  • Microsoft Office Suite
  • Social media management

Certification

  • Food Handlers License, 07/2023
  • Texas Security Guard License, 06/2022
  • Occupational Health and Safety Administration Certification, 05/2017

Activities

  • NCAA Athletics, University of Houston Division 1 (Track and Field) Program, 08/2017 - 05/2022
  • NCAA Athletics, University of Houston Division 1 (Track and Field) Program, 08/2017 - 05/2019

Personal Information

Title: Communication Specialist

References

Sakeena Andrade, mrsandrad3@gmail.com, 915-203-1521

Timeline

Sales and Marketing Representative

LBC International (Reliant Energy)
2024.01 - 2024.03

Waiter and Cashier

Pappadeaux Seafood Kitchen
2023.06 - 2023.12

Host/Hostess

5 STAR Event Services
2022.04 - Current

Barista

Starbucks Coffee Company
2021.06 - 2021.08

Bachelor's Degree - Communications

University of Houston
  • Food Handlers License, 07/2023
  • Texas Security Guard License, 06/2022
  • Occupational Health and Safety Administration Certification, 05/2017
Destiny White