Miguel Martinez
Dayton,NV
Summary
Proven track record in enhancing customer engagement and sales at Cal-Ranch, leveraging expertise in stock management and accessory sales. Skilled in creating safe, efficient environments as evidenced at Lee Kay Public Shooting Range. Excels in team collaboration and customer service, significantly improving operational outcomes. Experienced firearms professional adept at maintaining ranges in good working order, protecting personnel and shooters and leading safety meetings. Diligent and disciplined with a strong attention to detail and over 20+ years of related experience.
Overview
28
28
years of professional experience
Work History
Firearms Sales Associate
Cal-Ranch
01.2022 - Current
- Assisted customers in selecting firearms and ammunition that best suited their needs.
- Developed knowledge of firearm safety protocols to ensure customer safety during sales transactions.
- Operated cash registers and processed payments for merchandise purchased.
- Organized, inventoried, and restocked shelves with new products as they arrived.
- Demonstrated proper handling of firearms to customers during product demonstrations.
- Provided exceptional customer service by responding promptly to inquiries and resolving complaints quickly.
- Maintained records of all firearm purchases according to state regulations.
- Performed daily cleaning and maintenance on displayed firearms in store.
- Conducted background checks on potential buyers using the appropriate software applications.
- Advised customers on proper care and storage of firearms after purchase.
- Familiarized customers with various types of guns before sale.
- Provided support to team members during busy times by helping out with tasks such as stocking shelves or helping customers make selections.
- Educated customers on applicable laws governing the use of firearms in their area.
- Analyzed sales data weekly to identify areas where improvements could be made in terms of merchandising strategies or product assortment.
- Completed required paperwork and background checks for each purchase.
- Connected with customers using strong conversational skills to uncover unique needs.
- Kept inventory of firearms and ammunition well-organized, stocked and secure.
- Increased sales by cross-selling firearms and accessories purchases.
Customer Service Cashier
Lowes Distribution Center
11.2018 - 12.2018
- Greeted customers and provided friendly customer service.
- Operated cash registers to process payments for goods and services.
- Balanced cash drawers at the end of each shift.
- Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
- Assisted customers with locating merchandise within the store.
- Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
- Complied with all health and safety regulations while performing job duties.
- Provided excellent customer service by helping customers locate items they were looking for.
Customer Service Cashier
Autozone
08.2015 - 02.2017
- Greeted customers and provided friendly customer service.
- Operated cash registers to process payments for goods and services.
- Balanced cash drawers at the end of each shift.
- Resolved customer complaints in a professional manner.
- Assisted customers with locating merchandise within the store.
- Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
- Informed customers about product pricing and answered questions regarding products and services available in the store.
- Prepared sales slips or sales contracts as needed to complete customer purchases.
- Complied with all health and safety regulations while performing job duties.
- Provided excellent customer service by helping customers locate items they were looking for.
- Answered incoming phone calls from customers regarding product availability or store locations.
- Assisted co-workers with tasks as needed to ensure smooth operations of the store.
- Ensured that all areas of the retail floor were properly stocked throughout each shift.
Range Safety Officer
Lee Kay Public Shooting Range
01.1997 - 09.2005
- Implemented noise reduction measures, creating a safer auditory environment for both staff and trainees.
- Implemented marksmanship learning processes to guarantee student progress while expediting learning outcomes.
- Conducted post-incident investigations to identify root causes and implement corrective actions that prevent future occurrences.
- Held daily safety briefings and monitored operational practices of all range users.
- Coordinated emergency response efforts during critical incidents on the range, minimizing injuries and damage.
- Directed safety protocols and daily range operations.
- Oversaw maintenance schedules for firing range facilities and equipment to guarantee their optimal performance.
- Monitored live-fire exercises, maintaining a secure environment for all participants.
- Enforced range rules and removed users for repeat or critical violations.
- Collaborated with other Range Safety Officers to develop best practices for safe operations.
Education
Some College (No Degree) - Automotive Mechanics
Salt Lake Community College
Salt Lake City, UTSome College (No Degree) - Auto CAD
Salt Lake Community College
Salt Lake City, UTHigh School Diploma -
Colegio Universitario de San Juan
San Juan, PR06-1993
Skills
Timeline
Firearms Sales Associate
Cal-Ranch
01.2022 - Current
Customer Service Cashier
Lowes Distribution Center
11.2018 - 12.2018
Customer Service Cashier
Autozone
08.2015 - 02.2017
Range Safety Officer
Lee Kay Public Shooting Range
01.1997 - 09.2005
Some College (No Degree) - Automotive Mechanics
Salt Lake Community College
Some College (No Degree) - Auto CAD
Salt Lake Community College
High School Diploma -
Colegio Universitario de San Juan
Similar Profiles
HILDEGARD BAKERHILDEGARD BAKER
Lead Warehouse Associate at Cal-RanchLead Warehouse Associate at Cal-Ranch
Jordan SelvageJordan Selvage
Cashier/sporting-goods at Cal-ranchCashier/sporting-goods at Cal-ranch
Peyton ElliottPeyton Elliott
Clothing Sales Associate at Cal RanchClothing Sales Associate at Cal Ranch