Miguel Martinez Loza
Moreno Valley,CA
Summary
Driven Guitar Technician with a proven track record at Guitar Center and Fender, enhancing guitar playability and customer satisfaction. Proficient in detailed inspections, electronics diagnosis and repair, handling precision tools with accuracy, and adept at fostering client relationships. Achieved a significant increase in efficiency and productivity through innovative repair techniques and effective time management. Demonstrates exceptional communication and teamwork skills, ensuring high-quality instrument repairs and maximizing overall performance. Knowledgeable about operations of different musical instruments and repair requirements. Seeking a full-time position that offers professional challenges utilizing interpersonal and problem-solving skills.
Overview
5
5
years of professional experience
Work History
Guitar Repair Technician
Guitar Center
02.2021 - 02.2024
- Improved workshop safety standards by adhering to established protocols and maintaining a clean workspace at all times.
- Reassembled instruments using hand and power tools as well as glue, clamps and lubricant as necessary.
- Worked with wood, metal, and plastic to complete high-quality repairs.
- Managed workshop inventory effectively, reducing costs associated with ordering unnecessary parts or tools.
- Enhanced customer satisfaction by providing timely and accurate guitar repairs and maintenance services.
- Conducted comprehensive assessments of damaged instruments, determining the most effective repair methods for optimal results.
- Instrument setup customization tailored to individual client preferences, enhancing overall playing experience.
- Utilized advanced woodworking skills to craft custom guitar components such as bridges, saddles, and fingerboards when needed.
- Increased workshop productivity by implementing efficient repair techniques and inventory management systems.
- Collaborated with other technicians to troubleshoot complex repair issues, ensuring successful outcomes for all projects.
- Kept detailed records of all repair work completed, maintaining an organized database for future reference or warranty claims processing purposes when required.
- Delivered exceptional customer service through clear communication about repair progress updates or any potential changes in estimated completion timeframes.
- Performed precise fret work, improving playability and tone for a wide range of guitar styles and genres.
- Consistently met deadlines for repairs, contributing to a high level of customer satisfaction and repeat business.
- Utilized soldering skills to perform proficient electronic repairs including pickup installation or replacement tasks.
- Educated customers about various aspects of guitar construction and function to help them make informed decisions regarding instrument care or purchases.
- Streamlined workflow processes within the workshop environment resulting in increased efficiency during peak periods.
- Developed strong relationships with clients by offering personalized advice on proper instrument care and maintenance practices.
- Restored vintage guitars with meticulous attention to detail, preserving their original aesthetics and value.
- Attached new strings to an array of different instruments and adjusted tension levels to optimize performance.
- Played instruments to evaluate sound quality and locate defects.
- Repaired and renovated damaged and worn instruments.
- Fixed cracks to return instruments to full functionality.
Final Tune Tester
Fender Musical Instruments Corporation
06.2019 - 02.2021
- Assembled and provided necessary adjustments to ensure a proper set up on the stringed instrument.
- Conducted defect analysis to inspect for missing, misaligned or incorrectly installed components and derived actions.
- Ensured compliance with industry standards by rigorously following established testing methodologies and best practices.
- Identified critical bugs through thorough testing processes, enhancing overall product performance.
- Followed standard operating procedures for inspections and tests.
- Examined products for imperfections and defects.
- Trained other workers in inspection and testing procedures.
- Recorded inspection and test results on data sheets.
- Repaired faults, reassembled products, and completed additional tests.
- Followed safety protocols while handling hazardous materials.
- Provided feedback to production team regarding product quality.
- Monitored product quality at all stages of production process.
Education
Bachelor of Science - Computer Engineering
California State University - San Bernardino
San Bernardino, CA05.2024
Skills
- Problem-solving abilities
- Electronics troubleshooting
- Reliability
- Excellent Communication
- Active Listening
- Adaptability and Flexibility
- Mechanical skills
- Soldering Proficiency
- Technical diagnosis
- Understanding of engineering
- Guitar inspection
- Fret leveling
- Soldering
- Guitar reassembly
- Hardware and electronic installation
- Acoustic guitar repair
- Following safety practices
- Woodworking
Hobbies
17+ years of experience learning various different instruments and music theory with over 10 years of live performances and song writing.
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
French
Elementary
Timeline
Guitar Repair Technician
Guitar Center
02.2021 - 02.2024
Final Tune Tester
Fender Musical Instruments Corporation
06.2019 - 02.2021
Bachelor of Science - Computer Engineering
California State University - San Bernardino