Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Miguel Mondragon

Lake Worth,FL

Summary

Dedicated Security Officer with a proven track record at Michael Colon Security Organization, excelling in premises patrol and conflict resolution. Fluent in Spanish, adept at electronic surveillance, and skilled in creating a safe, welcoming environment. Successfully enhanced property safety, significantly reducing incidents by fostering vigilant and responsive security practices.

Overview

2
2
years of professional experience

Work History

Security Officer

Michael Colon Security Organization
06.2024 - 10.2024
  • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Monitored and authorized entrance and departure of vehicles, delivery trucks, and visitors.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
  • Screened individuals and prevented passage of prohibited articles into restricted areas.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Patrolled and monitored premises in company vehicle, on golf cart, and by foot.
  • Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
  • Responded quickly to emergency situations to assess and deflect issues.
  • Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
  • Completed full building and grounds patrols to spot and investigate concerns.
  • Updated shift logs and produced daily reports to document security activities and specific incidents.

Theater Crew Member

Cinemark Theaters
11.2022 - 06.2024
  • Scanned patrons' tickets, reported invalid tickets to supervisor and assisted patrons to assigned seats.
  • Provided assistance to guests with special needs and helped with seat accommodations.
  • Maintained lobby, hallway, and auditorium cleanliness using various sanitation practices.
  • Welcomed guests to theater with friendly demeanor and smile and directed to screening rooms.
  • Stocked and organized concession supplies to provide customers with food and beverage options.
  • Enforced theater policies to maintain enjoyable viewing experience for all customers.
  • Secured theater at end of each shift to prevent theft of theater items.
  • Checked IDs for age-restricted shows in compliance with regulations.

Education

Associate of Arts - Computer Programming

Palm Beach State College
Lake Worth, FL
06-2026

High School Diploma -

Village Academy School On The Art And Sara Jo Koba
400 SW 12th Ave, Delray Beach, FL 33444
06-2023

Skills

  • Identification verification
  • Personnel screening
  • Electronic surveillance
  • Stationary surveillance
  • Premises patrol
  • General security
  • Report writing
  • Security guard license
  • FLUENT IN Spanish
  • CCTV monitoring
  • Shift work experience
  • Conflict resolution techniques
  • Conflict de-escalation

Interests

  • Enjoy hobbies that combine physical activity with outdoor exploration
  • Exploring various forms of art, such as Painting, Drawing, and reading, to nurture creativity and personal growth
  • Outdoor Recreation
  • I enjoy sketching and drawing, which helps improve my creativity and attention to detail
  • Music

Timeline

Security Officer

Michael Colon Security Organization
06.2024 - 10.2024

Theater Crew Member

Cinemark Theaters
11.2022 - 06.2024

Associate of Arts - Computer Programming

Palm Beach State College

High School Diploma -

Village Academy School On The Art And Sara Jo Koba
Miguel Mondragon