Miguel Moniz
Summary
Dependable early-career professional with experience supporting customers in a fast-paced dock environment. Skilled in answering calls and emails, resolving concerns, and coordinating boat, board, and jet ski pickup times. Known for strong communication, time management, and safety-focused work habits.
Overview
2027
2027
years of professional experience
Work History
Customer Service Representative/ Dock Worker
BDA Watersports
Sandys
2020 - Current
- Answer incoming phone calls and emails for sales, service, and customer support.
- Support BDA Watersports customers with product questions and order assistance.
- Resolve customer concerns through clear, professional communication.
- Coordinate clean up and pickup times for boats, boards, and jet skis.
- Secured watersports vessels at dock using mooring lines and safety checks.
- Kept dock area clean, organized, and ready for watersports traffic.
Laborer
ADL Moniz Painting & Maintenance
2023 - Current
- Apply paint, primer, and coatings using brushes, rollers, and sprayers.
- Mix paint and materials for interior and exterior maintenance projects.
- Prepare surfaces for painting by scraping, sanding, and patching damaged areas.
- Clean tools, equipment, and work areas after daily painting tasks.
- Load and unloaded supplies for painting and maintenance assignments.
- Move ladders, drop cloths, and materials for active job sites.
- Assist with basic maintenance tasks such as sweeping, mopping, painting, and cleaning.
Education
High School Diploma -
Mount Saint Agnes Academy
06-2023
Skills
- Dock operations
- Customer relationship management
- Safety inspections
- Equipment maintenance
- Time management
- Conflict resolution
- Critical thinking
- Administrative support
Timeline
Customer Service Representative/ Dock Worker
BDA Watersports
2020 - Current
Laborer
ADL Moniz Painting & Maintenance
2023 - Current
High School Diploma -
Mount Saint Agnes Academy