Miguel Mora
Miami
Summary
Professional with strong background in logistics and supply chain management, bringing keen focus on ensuring timely deliveries and optimizing operational efficiency. Known for fostering collaborative team environments and adapting to shifting priorities seamlessly. Possesses key skills in inventory management, route planning, and customer service. Dependable and results-driven, consistently achieving high standards and delivering impactful outcomes.
Overview
10
10
years of professional experience
Work History
Logistics and Delivery Coordinator
Downrite Engineering Corporation
Miami, FL
04.2022 - 05.2026
- Inspected merchandise for damage and accuracy against order documents.
- Regularly communicated with vendors regarding shipment updates and anticipated arrival times, fostering positive relationships built on trust and transparency.
- Collaborated with warehouse personnel to ensure accurate picking and packing of products, reducing errors and returns.
- Streamlined communication between vendor, ensuring timely deliveries.
- Managed, transmitted and filed delivery paperwork.
- Safely loaded items into delivery vehicle to minimize damage while in transit.
- Worked closely with personnel, customers, and contractors to resolve problems.
Logistics Coordinator
Adonel Concrete
Miami, FL
09.2017 - 12.2019
- Tracked orders and notified customers of status or potential delays.
- Collaborated with sales and customer service teams to address client concerns and expedite orders when necessary.
- Managed fleet drivers to ensure no delays on project sites.
- Coordinated schedules for all fleet drivers to meet deadlines.
- Managed inventory levels to prevent stockouts, ordering supplies before reaching critical low levels.
- Coordinated emergency logistics responses, ensuring rapid delivery of critical supplies during unexpected events.
Sales Associate
Pier One Imports
Miami, FL
10.2016 - 11.2017
- Processed transactions accurately, contributing to efficient checkout operations and customer satisfaction.
- Collaborated with management to implement store layout changes, improving traffic flow and sales effectiveness.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Education
High School Diploma -
Coral Reef Senior High School
Miami, FLSkills
- Professionalism
- Complaint handling
- Effective communication
- Shipping processes
- Cash handling experience
- Decision-making
- Quality assurance
- Teamwork and collaboration
- Customer service
- Time management
- Multitasking
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Logistics and Delivery Coordinator
Downrite Engineering Corporation
04.2022 - 05.2026
Logistics Coordinator
Adonel Concrete
09.2017 - 12.2019
Sales Associate
Pier One Imports
10.2016 - 11.2017
High School Diploma -
Coral Reef Senior High School