Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Miguel Morales

Garfield,NJ

Summary

Multi-talented professional knowledgeable about equipment operation, quality standards and safety hazards. Steps easily into any production position and works hands-on with team members in need of improvement. Versed in documentation, compliance and scheduling.

Overview

34
34
years of professional experience

Work History

Production Manager

The Noshem Group NYC
Passiac, NJ
05.2016 - 12.2023
  • Trained new employees on proper use of equipment, safety procedures, and job functions.
  • Managed materials to meet production goals and specific customer demands.
  • Reviewed production orders, schedules, delivery dates, and inventory levels to determine product availability.
  • Oversaw daily production schedules and workflows to meet project timelines.

Customer Service Representative

Monroe Auto Parts
Passiac, NJ
06.2000 - 09.2015
  • Contacted customers about potential service upgrades, new services and account changes.
  • Increased customer satisfaction ratings by effectively answering questions, suggesting effective solutions, and resolving issues quickly.
  • Processed orders and managed returns efficiently for customer satisfaction.
  • Collaborated with team members to improve service delivery and response times.

Maintenance

Parks and Recreation (Lighthouse Point Park)New
New Haven , CT
05.1990 - 10.1998
  • Performed regular maintenance on computers and peripherals.
  • Followed safety protocols when performing maintenance tasks.
  • Performed preventative maintenance on equipment.
  • Oversaw maintenance activities such as cleaning, repairs.

Education

GED -

Passiac High School
Passaic, NJ
06-1978

Skills

  • Equipment maintenance
  • Production planning
  • Quality control
  • Safety compliance
  • Employee training
  • Inventory coordination
  • Strong leadership
  • Inventory management
  • Process improvement

Languages

Spanish
Native/ Bilingual

Timeline

Production Manager

The Noshem Group NYC
05.2016 - 12.2023

Customer Service Representative

Monroe Auto Parts
06.2000 - 09.2015

Maintenance

Parks and Recreation (Lighthouse Point Park)New
05.1990 - 10.1998

GED -

Passiac High School

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