Miguel Norman
Phoenix,AZ
Summary
Experienced Freight Forwarder specializing in international trade, logistics, and customs regulations. Coordinates and tracks shipments to minimize delays and reduce costs. Develops strong relationships with carriers and clients, negotiates contracts, and implements efficient transportation solutions.
Overview
3
3
years of post-secondary education
16
16
years of professional experience
Work History
Frieght Forwarder
DynamicRelayLLC
Tacoma, WA
03.2018 - Current
- Coordinated freight shipments between suppliers and customers, achieving on-time delivery.
- Managed documentation for international shipments, ensuring regulatory compliance and smooth customs processes.
- Communicated with carriers to schedule transportation and resolve issues promptly.
•Supported travel logistics for 3rd party installation contractors for major vendors, facilitating timely delivery and installation of home appliances, while operating 13'6 and 26' box trucks.
Retail Sales Associate
AT&T Wireless
Seattle, WA
02.2011 - 06.2016
- Assisted customers in selecting mobile devices and plans.
- Provided technical support for devices and service issues.
- Processed sales transactions accurately and efficiently.
Education
Associate of Arts - Marketing Management
Bates Technical College
Tacoma, WA 01.2007 - 04.2010
Skills
- Freight coordination
- Documentation management
- Compliance assurance
- Transportation scheduling
Delivery and installation
Timeline
Frieght Forwarder
DynamicRelayLLC
03.2018 - Current
Retail Sales Associate
AT&T Wireless
02.2011 - 06.2016
Associate of Arts - Marketing Management
Bates Technical College
01.2007 - 04.2010