Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Miguel Ortiz

Miguel Ortiz

Southaven,MS

Summary

Highly experienced drum major, (back in high school and some leadership positions at ole miss) known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results. Natural leader with proven record of exceeding sales targets and driving customer service excellence. Skilled in training and mentoring new associates on methods and techniques to build customer retention and boost loyalty. Passionate about helping customers and delivering exceptional experiences with every interaction. Ambitious Sales Leader always pursues new business opportunities and customer connections. Drives growth continuously with forward-thinking approach and tenacious pursuit of sales closings. Cultivates partnerships and finesses deals with knowledgeable, persuasive style.

Overview

3
3
years of professional experience

Work History

ASM

Hot Topic
Southaven, MS
10.2023 - Current
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Planned and completed group projects, working smoothly with others.
  • Collaborated with others to discuss new opportunities.

Sales Leader

Vans
Southaven, MS
12.2022 - 11.2023
  • Developed and implemented sales plans to achieve desired results.
  • Created and maintained customer relationships through regular follow-up activities.
  • Conducted training sessions for new sales staff members to ensure they had the necessary skills to succeed in their roles.

Cashier Team Lead

HomeGoods
Oxford, MS
08.2022 - 03.2023
  • Trained new cashiers on proper use of registers and store policies.

Cashier Trainer

TJ Maxx
Olive Branch, MS
05.2022 - 08.2022
  • Instructed cashiers on proper procedures for handling money and credit card transactions.

Sales Associate

Polo Ralph Lauren Factory Outlet
Southaven, MS
02.2021 - 09.2021
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise
  • Provided positive first impressions to welcome existing, new and potential customers.

Education

Psychology -

University of Mississippi
05.2026

Diploma -

Lake Cormorant High School
01.2021

Skills

  • Understanding Customer Needs
  • Upbeat and Positive Personality
  • Strong Telephone Etiquette
  • Customer Service and Assistance
  • Performance Goals
  • Fluent in Spanish
  • Good at Working Under Pressure
  • Leads Prospecting
  • Employee Motivation
  • Shift Scheduling

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Timeline

ASM

Hot Topic
10.2023 - Current

Sales Leader

Vans
12.2022 - 11.2023

Cashier Team Lead

HomeGoods
08.2022 - 03.2023

Cashier Trainer

TJ Maxx
05.2022 - 08.2022

Sales Associate

Polo Ralph Lauren Factory Outlet
02.2021 - 09.2021

Psychology -

University of Mississippi

Diploma -

Lake Cormorant High School
Miguel Ortiz