Miguel Ovalle
McAllen
Summary
Motivated and detail-oriented student with hands-on clinical experience and a proven ability to excel in fast-paced environments. Skilled in patient care, medical protocols, and customer service, with strong communication and teamwork abilities. Committed to continuous learning and driven by a passion for healthcare and helping others. Ready to contribute dedication, adaptability, and professionalism to any medical or service-focused role.
Overview
1
1
year of professional experience
1
1
Certification
Work History
FOH Team Member
Chick-fil-A
McAllen
09.2024 - Current
- Delivered accurate service in high-volume, fast-paced environment.
- Maintained calm demeanor while addressing customer concerns and multitasking.
- Executed transactions efficiently using POS systems, ensuring compliance with cash-handling procedures.
- Organized orders precisely to uphold food safety and quality standards.
- Collaborated with team members to meet peak-hour demands and enhance hospitality reputation.
- Cultivated strong interpersonal skills by resolving diverse customer issues quickly.
- Practiced cleanliness and infection control in accordance with food service regulations.
Student Clinical Medical Assistant
Sharyland Pioneer Highschool
Mission
02.2025 - 04.2025
- Gained practical experience by shadowing medical professionals in NICU, ER, ICU, Labor & Delivery, and Med-Surg settings.
- Practiced infection control protocols while ensuring HIPAA compliance in healthcare environments.
- Achieved CCMA certification from National Healthcareer Association in May 2025.
- Assisted healthcare teams by monitoring vital signs and providing essential support.
Hospital Volunteer
Mission Regional Hospital
Mission
07.2024 - 07.2024
- Completed 75 volunteer hours fulfilling clinical experience requirement for Certified Clinical Medical Assistant program.
- Assisted staff in multiple departments by restocking medical supplies and equipping patient rooms.
- Monitored hospital floors to replenish essential medical items, including gloves, syringes, and disinfectants.
- Maintained clean, organized supply rooms to enhance efficiency and ensure patient safety.
Education
High School Diploma -
Sharyland Pioneer Highschool
Mission, TX05-2026
Skills
- Academic foundation in science
- Critical thinking
- Time management
- Organizational skills
- Written and verbal communication
- Clinical skills
- Medical terminology knowledge
- HIPAA compliance
- Food safety standards
- Order taking
- Money handling
- Greeting guests
- Food handlers card
- Self motivation
- Professionalism
- Customer service expertise
- Conflict resolution
- Team collaboration
- Emotional intelligence
- Continuous learning
Affiliations
- Volunteer Work
- Part-Time Work
- Basketball
- Church
Languages
English
Native/ Bilingual
Spanish
Limited
Accomplishments
- Certified Clinical Medical Assistant (CCMA)
- Completed 75+ Volunteer Hours at Mission Regional Hospital
- Employee Recognition at Chick-fil-A
Certification
- Certified Clinical Medical Assistant (CCMA) — National Healthcareer Association
- CPR Certified
- AED (Automated External Defibrillator) Certified
- OSHA (Occupational Safety and Health Administration) 10-Hour Certification
- Stop the Bleed Certificate
- Food Handler’s Permit / Food Safety Certification
References
References available upon request.
Timeline
Student Clinical Medical Assistant
Sharyland Pioneer Highschool
02.2025 - 04.2025
FOH Team Member
Chick-fil-A
09.2024 - Current
Hospital Volunteer
Mission Regional Hospital
07.2024 - 07.2024
High School Diploma -
Sharyland Pioneer Highschool