Miguel Pena, CFM

• Maintained working knowledge of building security, HVAC, electrical and other systems vital to successful building operation.
• Participated in strategic planning through evaluation of needs and support of steps necessary for completion.
• Cooperated with company leadership and collaborated on projects of mutual interest to multiple levels of organizational leadership.
• Scheduled, directed and supervised external contractors in maintenance and upkeep of 20 buildings.
• Coordinated employee onboarding for operational and support staff.
• Maintained and kept meticulous records on facility expenditures, gains and projections.
• Coordinated leasing, contracts with other companies and facility maintenance budgets to provide for seamless building operations.
• Implemented trainings and maintained documentation for staff certifications.
• Operated with multiple competing deadlines and interests, confidently managing variables simultaneously.
• Coordinated with vendors and contractors to arrange services and repairs to be completed on time and to desired quality levels.
• Supervised staff of 9 in day-to-day activities.
• Oversaw all aspects of equipment installation, maintenance, and repair for both internal and external services.
• Evaluated facility operations and personnel for safety and health regulations compliance.
• Led facility management staff and consultants in producing business plan that focused on facility operations.
• Oversaw finances and made recommendations to reach or exceed budget in unforeseen circumstances.

Responsible for Facilities Management for the Dell Technologies Account for Southern California Arizona, Colorado, Kansas, Arkansas and Missouri.

Responsible for managing the day-to-day operations of various facilities to ensure the operations, maintenance, and vendor management standards of the contract are met in a cost effective, safe and efficient manner. Works in cooperation with customer’s local management and O&M service subcontractors. I'm responsible for managing local facility operations in accordance with approved operating guidelines and managing the corresponding budget. Leads O&M facility staff on large individual sites or a group of remote sites.

• I am responsible for maintaining the buildings and grounds, and critical systems such as emergency/stand-by generators, automatic transfer switches, UPS systems, power distribution systems, UPS batteries, and Back-up Generators.

Also directing staff and overseeing the upkeep of equipment and supplies for the DELL Account. Also setting up computer workstations, including peripheral devices, maintaining records of repairs, fixes, and maintenance work Directly with IT Department to keep in house inventory of Cisco and access point and servers. Create and Maintain Safety Audits reports.

• Oversaw all aspects of equipment installation, maintenance, and repair for both internal and external services.
• Responded to building emergencies and managed repairs.

• Worked within budget guidelines to accomplish routine repairs, maintenance and special projects.
• Helped select, schedule and oversee contractors.
• Directed teams handling roofing, paving, lighting and other updates to facility.
• Provided guidance for janitorial staff and event plans.
• Maintained physical condition of facilities, applying available resources and personnel to achieve safe, clean, and functional environment.
• Built relationships with vendors and contractors to support timely and cost-effective services.
• Scheduled, coordinated and supervised all facility-related tasks and activities to monitor performance.
• Directed vendors, facilities staff, and service providers as required to create efficient and non-disruptive work environment.
• Communicated with general managers and facility teams regarding upcoming repairs and projects.