Miguel Perez

• Directed end-to-end operations for a high-volume dairy distribution network serving retail grocery stores, coffee shops, cafés, restaurants, convenience stores, foodservice providers, and commercial customers throughout the Pacific Northwest.
• Managed daily transportation, warehouse, inventory, production scheduling, customer service, and logistics operations while consistently achieving high service levels, product availability, and on-time delivery performance.
• Coordinated Just-in-Time (JIT) inventory management for highly perishable dairy products, ensuring optimal inventory levels to minimize spoilage, stockouts, and waste.
• Managed inventory using FIFO (First-In, First-Out) principles, shelf-life monitoring, lot control, expiration tracking, and product rotation to maximize freshness, food quality, regulatory compliance, and inventory accuracy.
• Planned daily replenishment, production, and delivery schedules based on customer demand, route capacity, inventory levels, and seasonal fluctuations within a fast-paced Just-in-Time supply chain.
• Managed fleet of CDL drivers, coordinating daily assignments, dispatch, route optimization, and customer delivery priorities to ensure safe and compliant operations.
• Ensured company-wide compliance with FMCSA regulations, including Hours of Service (HOS), Electronic Logging Devices (ELDs), Driver Qualification Files (DQFs), DOT inspections, driver training, accident investigations, and transportation safety programs.
• Directed fleet operations, transportation routing, regulatory compliance, equipment utilization, and delivery execution for time-sensitive refrigerated food products while maximizing fleet efficiency and customer satisfaction.
• Led and developed supervisors, dispatchers, drivers, warehouse personnel, and support staff while fostering a culture of accountability, teamwork, continuous improvement, and operational excellence.
• Monitored key performance indicators (KPIs), including inventory accuracy, order fulfillment, spoilage, labor productivity, transportation costs, driver performance, customer service, and on-time delivery metrics.
• Developed and implemented Standard Operating Procedures (SOPs) that enhanced operational efficiency, inventory control, food safety, and workplace safety.
• Conducted root cause analysis and implemented corrective actions for inventory discrepancies, service failures, customer concerns, transportation issues, and operational bottlenecks.
• Maintained continuous audit readiness and ensured compliance with Oregon Department of Agriculture (ODA) regulations, FDA food safety requirements, HACCP principles, OSHA standards, FMCSA regulations, and cold-chain best practices. Successfully prepared operations, documentation, sanitation programs, inventory controls, transportation records, and employee processes for regulatory inspections and audits.
• Partnered with executive leadership to develop operational strategies, manage budgets, reduce operating costs, improve efficiencies, and support long-term business growth.
• Utilized ERP, warehouse management, routing, inventory management, transportation management, and business intelligence systems to improve forecasting accuracy, operational visibility, and data-driven decision-making. Using these systems, Oracle, SAP, Motive TMS.
• Spearheaded technology integration for tracking shipments, increasing visibility across supply chain operations.

• Planning and managing logistics, warehouse, transportation and customer services
• Directing, optimizing, and coordinating the completion of orders
• Create, lead, and support cross-functional company initiatives/projects while owning day-to-day logistics of multiple sites.
• Monitored quality, quantity, stock levels, delivery times, transport costs, and efficiency to ensure operational excellence
• Oversee 4 manned distribution centers and 12 unmanned warehouse locations in the Pacific Northwest.
• Liaising and negotiating with suppliers, vendors, and sales
• Supervised, coached, and trained warehouse workforce to enhance skills and performance
• Arrange warehouse, catalog goods, plan routes, and process shipments
• Resolve any arising problems or complaints
• Supervise, coach, and train warehouse workforce
• Meet cost, productivity, accuracy, and timeliness targets
• Maintain metrics and analyze data to assess performance and implement improvements
• Develop new strategies to streamline processes and reduce cost
• Perform metrics reporting and data analysis tasks to identify issues and opportunities for process improvements
• Manage and monitor metrics for key performance indicators (KPIs)
• Led cross-functional initiatives and managed day-to-day logistics across multiple sites to streamline operations
• Comply with laws, regulations, and ISO requirements of Mission Foods
• Prepare and manage each facility's budgets
• Managed inventory levels using advanced supply chain management software to ensure optimal stock availability.
• Streamlined logistics processes to enhance operational efficiency and reduce lead times.
• Reduced transportation costs with strategic carrier negotiations and optimized route planning.
• Optimized warehouse layouts based on product demand patterns leading to improved picking efficiency.
• Improved on-time delivery rates through close monitoring of shipment progress and proactive resolution of issues.
• Developed comprehensive contingency plans, minimizing disruptions during unforeseen events or emergencies.
• Initiated sustainability initiatives within the regional logistics operations, reducing carbon footprint through eco-friendly practices.
• Conducted thorough risk assessments, identifying potential vulnerabilities within the supply chain network and implementing mitigating strategies accordingly.
• Oversaw inventory management processes, optimizing stock levels and reducing excess or obsolete items.

• Developed and implemented operational strategies and processes that enhanced overall efficiency and effectiveness.
• Established and maintained operational policies and procedures to ensure consistency and compliance across operations.
• Monitored and analyzed operational performance to pinpoint areas for improvement, driving targeted enhancements.
• Monitored and analyzed operational performance to identify areas of improvement
• Oversee the daily operations of the organization
• Manage and motivate staff to ensure high performance and productivity
• Ensure compliance with relevant laws and regulations
• Monitor and review the performance of staff and take corrective action when necessary
• Coordinate with other departments to ensure efficient operations
• Develop and implement customer service standards and procedures
• Monitor customer feedback and take appropriate action
• Developed and implemented a new safety program, resulting in a 50% reduction in workplace accidents and injuries.
• Streamlined inventory management systems, significantly reducing discrepancies and improving order fulfillment accuracy.
• Oversaw staff performance evaluations, ensuring alignment with company goals and professional development opportunities.
• Enhanced customer service protocols, resulting in improved client satisfaction ratings and retention rates.
• Managed and motivated employees to be productive and engaged in work.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
• Managed budget allocations to prioritize spending on high-impact projects, optimizing resource utilization.
• Boosted employee morale and reduced turnover through development and implementation of comprehensive rewards and recognition program.

• Oversaw all aspects of business operations to ensure efficient workflow.
• Managed multiple teams, including 15 lumpers, 10 order selectors, 13 sanitation staff, 5 forklift drivers, 10 travel team members, and 2 supervisors across three shifts to maintain operational efficiency.
• Manage multiple teams that include the following 15 lumpers 10 order selectors, 13 sanitation, 5 forklift drivers, 10 travel team members and 2 supervisors on three shifts.
• Overseeing supervision of employees.
• Coordinated logistics operations to streamline supply chain processes.
• Participating in the recruitment and staff selection process.
• Planning and coordinating project work.
• Making sure that all fleet vehicles are operating and maintained in a safe condition and cost-effective manner.
• Ensuring that each department operates in compliance with all legal requirements.
• Ensuring that staff are smart and professional in their appearance at all times.
• Perform root cause analysis, develop and implement a corrective action plan
• Tracked site performance metrics to identify areas for improvement. and implement action plans to address any metrics not meeting established goals
• Oversaw daily logistics operations, ensuring efficient product distribution across multiple channels.
• Developed and implemented process improvements, enhancing overall supply chain efficiency.
• Trained and mentored staff on best practices in logistics operations and safety protocols.
• Coordinated cross-functional teams to streamline shipping and receiving processes.

• Outlined main duties and tasks performed in the role.
• Participated in daily procedures, including picking, packing, and shipping products to customers.
• Oversee all warehouse employees, including creating schedules, providing coaching and mentoring, and issuing corrective action when required.
• Train new employees on policies and procedures; monitored progress and conducted employee.
• Conducted and oversaw monthly inventory counts; compiled data into reports for forecasting and analysis.
• Set up shipping using LTL companies Oak Harbor, R&L, Peninsula, Saia, UPS and FedEx daily.
• Communicate daily with vendors to establish adherence to delivery deadlines and product
• Reported progress, issues, and solutions for production operations in meetings with department heads and maintained daily communication with customers regarding new products.
• Monitor inventory levels and designated items for marketing promotions based on current sales data.
• Oversaw all warehouse employees, created schedules, provided coaching and mentoring, and issued corrective action.
• Create work orders for daily production forecast.
• Report progress, issues and possible solutions for all operations related to production in meetings with other department heads and daily contact via email, phone to customers wanting new product.
• Familiar with all warehouse KPIs
• Monitored and reported on all key performance indicators related to warehouse operations.
• Participated in the dispatch process of 5 lube drivers.

• Outlined key responsibilities in the role.
• Selected carriers and negotiated contracts and rates to optimize shipping costs.
• Supervised logistics, warehouse, transportation, and customer services.
• Selected carriers and negotiated contracts and rates.
• Organized warehouse, labeled goods, plotted routes, and processed shipments to ensure timely delivery.
• Researched ideal shipping techniques, routing, and carriers.
• Worked with other departments to incorporate logistics with company procedures and operations.
• Updated and evaluated metrics to assess performance and implement enhancements.
• Ensure that quality, quantity, customer satisfaction, and financial commitments are met.
• Partnered and communicated with manufacturers, suppliers, and customers to align logistics with operational needs.
• Supervised daily logistics operations to ensure timely and accurate order fulfillment.
• Optimized workflow processes to enhance efficiency and reduce operational costs.
• Trained and mentored team members on best practices in logistics management.
• Implemented safety protocols to ensure compliance with industry standards and regulations.
• Analyzed logistics data to identify trends and drive strategic decision-making.
• Coordinated daily logistics activities for timely order fulfillment and customer satisfaction.
• Resolved any issues arising from shipment discrepancies or damaged items promptly, minimizing impact on overall operations.
• Collaborated with other supervisors to maintain smooth inter-departmental communication and operations.

• Operated forklifts and pallet jacks to efficiently move inventory within warehouse.
• Conducted regular inventory audits to ensure accuracy and prevent stock discrepancies.
• Collaborated with team members to streamline order fulfillment processes, enhancing productivity.
• Maintained cleanliness and organization of work area, adhering to safety protocols consistently.
• Trained new associates on operational procedures and equipment use for improved efficiency.
• Monitored shipment schedules, coordinating with logistics teams for timely delivery of products.
• Prepared orders for shipment by picking, packing, and labeling merchandise.
• Collaborated with team members to achieve daily targets and complete tasks efficiently.
• Performed inventory control, such as counting, and stocking merchandise.
• Displayed adaptability by taking on various roles within the warehouse as needed, including receiving, shipping, or inventory control duties.
• Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
• Operated various types of equipment such as forklifts, pallet jacks, or hand trucks safely while moving products throughout the facility.
• Completed regular cycle counts to maintain accurate inventory records.
• Contributed to a cleaner workspace with daily upkeep and scheduled deep cleaning sessions.

Studied key principles of supply chain management, including logistics, transportation, inventory control, procurement, warehouse operations, demand planning, and distribution. Developed knowledge of process improvement, cost reduction, supplier management, operational efficiency, and data-driven decision-making. Coursework emphasized coordinating end-to-end supply chain activities, improving service levels, managing resources, and supporting business objectives through efficient operations.