Miguel Ramos
Fairfax,VA
Summary
Dynamic and dedicated server with a proven track record at The Grill Restaurant, excelling in customer service and communication. Skilled in food safety practices and fluent in English and Spanish, I enhance guest experiences through attentive service and effective problem resolution, consistently maintaining high standards of cleanliness and organization.
Overview
2026
2026
years of professional experience
Work History
Busser
Bookbinders
- Reset and cleaned tables quickly to prepare for new customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
- Enhanced customer satisfaction by maintaining a clean and organized dining area.
- Reduced wait times for tables by quickly clearing and resetting them after guests departed.
- Collaborated with fellow bussers and servers to create an efficient flow during peak hours.
Server
Firebirds
09.2024 - 07.2025
Server
The Grill Restaurant
10.2023 - 08.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Served food and beverages promptly with focused attention to customer needs.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Bussed and reset tables to keep dining room and work areas clean.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Server
La Vie Restaurant
09.2023 - 08.2024
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Skills
- Clear Communications
- Excellent customer services skills
- Friendly and outgoing attitude
- English and Spanish
- Food Safety practices
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Server
Firebirds
09.2024 - 07.2025
Server
The Grill Restaurant
10.2023 - 08.2024
Server
La Vie Restaurant
09.2023 - 08.2024
Busser
Bookbinders
Similar Profiles
Tyrone HughesTyrone Hughes
General Manager/Catering Director at Raine Rose LLC/Bookbinders RestaurantGeneral Manager/Catering Director at Raine Rose LLC/Bookbinders Restaurant
Eric KambachEric Kambach
Wine Supervisor at Total Wine & MoreWine Supervisor at Total Wine & More
Ravi MalghanRavi Malghan
Senior Manager - Enterprise Monitoring and Observability at Fannie MaeSenior Manager - Enterprise Monitoring and Observability at Fannie Mae
Rola GhannamRola Ghannam
Registered Nurse – Postpartum Unit at HCA Reston Hospital CenterRegistered Nurse – Postpartum Unit at HCA Reston Hospital Center
Rosaura MartinezRosaura Martinez
Childcare Provider at Self-employeedChildcare Provider at Self-employeed