Miguel Restrepo-Cortes
Sarasota,FL
Summary
Ambitious Individual who's worked in Professional hospitality, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
4
4
years of professional experience
Work History
Server
Speaks Clam Bar St. Armands
05.2025 - Current
- Delivered exceptional customer service, ensuring positive dining experiences and addressing guest inquiries promptly.
- Managed food and beverage orders efficiently, coordinating with kitchen staff to ensure timely delivery.
- Trained new servers on menu offerings, service standards, and restaurant protocols to enhance team performance.
- Maintained cleanliness and organization of dining area, adhering to health and safety regulations consistently.
Front desk associate
Kompose Boutique Hotel
03.2024 - 01.2025
- Greeted guests at the entrance of the hotel, took they’re information and checked them in.
- Assisted maintenance manager with several projects around the hotel including (moving and installing A.C, drilling and installing nuts and bolts for metal works and realignments, and setting up decorations, around the hotel.)
- Ran computer system and can easily manage through different systems of computer mainframes, also dealt with other issues involving technology that occurred in the rooms of occupants
- Operated Marketplace POS system to run the payments for goods at the hotel.
- Made some nice espresso-based coffees
Food Runner/Busser
Bird Key Yacht Club
03.2022 - 01.2024
- Provide excellent customer service while assisting customers in their fine dining selections.
- Able to carry extremely heavy: equipment, tables, trays of food, etc.
- Additionally helped served at private catered events.
- Given additional responsibilities of expo after only 2 months on food running.
Education
Finance
State College of Florida
09.2025
High school diploma - undefined
Booker High School
05.2022
Skills
- Proficient in English and Spanish
- Strong mathematical skills
- Proactive task initiator
- Maintains composure in high-stress situations
- Exceptional customer service
- Professional appearance
- Hospitality service expertise
Languages
English
Native or Bilingual
Spanish
Full Professional
Interests
- Music
- Photography
- High-Intensity Interval Training
- Video Gaming
- Reading
- Personal Development and Self-Improvement
Timeline
Server
Speaks Clam Bar St. Armands
05.2025 - Current
Front desk associate
Kompose Boutique Hotel
03.2024 - 01.2025
Food Runner/Busser
Bird Key Yacht Club
03.2022 - 01.2024
High school diploma - undefined
Booker High School
Finance
State College of Florida
Additional information
- Colombian American
- 22 years old
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