Miguel Romero Ontiveros

• Patrolled store and staffed designated posts for visible security presence to customers and associates.
• Identified, reported and resolved safety issues, inventory shortages, cash handling concerns and theft.
• Ensured compliance with all relevant laws, regulations, and company policies throughout the course of investigations.
• Streamlined case management processes for increased efficiency in resolving incidents and reducing overall losses.
• Resolved conflicts between employees or customers related to suspected thefts or other fraudulent activities professionally and diplomatically.
• Viewed store CCTV, alarm and exception reporting systems to monitor activity and detect theft.
• Improved asset protection efforts by conducting thorough internal and external investigations.
• Performed security walks around store to monitor employee and customer activities.
• Interviewed employees and suspects and drafted reports to assist law enforcement.

Ap Officer

• Reviewed CCTV cameras to ensure safety and theft within the building is being watched and reported via reports.
• Front desk responsibilities consisted of key inventory logs being accounted for and purged, personal property passes are being filled out correctly, badge inventory logs, and the bolt/seal logs match to the corresponding trailer.
• Partnered with the investigator regarding colleague time theft, vender theft, or in building theft and assisted with the interviews.
• Minimized and deterred theft by watching CCTV cameras and doing mobile walks in the warehouse.
• Controlled the security alarms of the warehouse and insured they were in working order after and before shift ended.
• Kept daily logs for any unplanned situations that includes: calling 911 for medical reasons, opening up roll up doors for maintenance, threats made to our facility, and etc...
• Audited specific locations and kept track of our high theft items.

Fed FLO Specialist

• Logged inbound and outbound trailers using the FedFLO system.
• Verifying the inbounds seal's integrity by matching it to our system.
• Authenticating BOL's and drivers identifications coming in to our yard.
• Reporting inconsistent information and sending it out via emails to my asset Protection manager.
• Communicating with receiving and shipping for inbound and outbound trailers.
• Reviewing CCTV cameras in our yard to assure the integrity of our merchandise to consumers.

• Loaded outbound trailers safely and efficiently
• Built firm and strong walls resulting in me being a trainer for the department.
• Trained over 200+ colleagues at GYR2 increasing our production and efficiency.
• Conducted safety wall checks while also coaching if it was deemed necessary.
• Reduced injury rates by promoting safety over quickness.
• Created a team friendly environment if there workload slowed down and encouraged colleagues to help each other.