Miguel Santana. Gregorio
Wauconda,IL
Summary
Hardworking Order Fulfillment Associate with attention to detail and physical stamina to handle challenging work. Supports smooth distribution operations with top skills in equipment operation, order packing, and multitasking. Knowledgeable about safety standards and RF tracking.
Overview
34
34
years of professional experience
Work History
Order Fulfillment Associate
Snap-On Tools Distribution Center
Crystal Lake, Illinois
09.2008 - Current
- Packaged items for shipping following established procedures.
- Ensured compliance with safety regulations while handling hazardous materials.
- Organized warehouse shelves and bins in an orderly fashion.
- Collaborated with team members to complete tasks efficiently and effectively.
- Adhered strictly to departmental policies and procedures at all times.
- Tracked shipments and updated customers on delivery progress.
- Performed regular cycle counts to maintain accurate inventory records.
- Handled returns and exchanges efficiently according to policy guidelines.
- Collaborated with sales team to facilitate special orders or rush deliveries when necessary.
- Resolved customer inquiries regarding order status and delivery.
- Prepared invoices for completed orders using company software system.
- Coordinated with other departments to ensure efficient and timely processing of orders.
- Utilized barcode scanners to track all merchandise movements accurately.
- Contributed ideas towards process improvement initiatives within the fulfillment team.
- Operated forklift, pallet jack, or other equipment as needed.
- Verified order accuracy prior to shipment.
- Adhered to company and operational procedures when using heavy equipment, forklifts, pallet runners, pallet jacks and palletizers.
- Pulled and packed products from shelves based on customer orders.
- Conducted routine cycle counts and reconciled problems found.
Foreman Landscaping
Fernando Garcia landscaping
Wauconda, Illinois
10.2004 - 09.2008
- Prepared budgets for projects based on labor costs, materials needed.
- Coordinated with other departments to ensure project deadlines were met.
- Resolved conflicts between workers in a timely manner.
- Trained new employees on company policies and procedures.
- Scheduled staff shifts based on project needs and availability.
- Ensured all workers adhered to company policies and procedures.
- Inspected tools, materials, and equipment to ensure quality standards were met.
- Provided guidance, direction, and technical assistance to crew members.
- Supervised activities of personnel assigned to various tasks during construction jobs.
- Assessed work area conditions for potential hazards or risks.
- Trained new employees in safety regulations, operational procedures, and company policies.
- Communicated regularly with subcontractors regarding project timelines.
- Created detailed reports on job progress and submitted them to management on time.
- Identified areas of improvement for increased efficiency and productivity.
- Conducted regular performance reviews with crew members.
- Checked project details to verify job site materials and equipment.
- Complied with federal and company regulations to maintain high level of job site safety.
- Communicated with employees to demonstrate high standards and mitigate issues.
- Managed sites by focusing on safety, operations and productivity.
- Supervised projects to uphold schedule requirements and quality demands.
- Established expectations and motivated crews to consistently meet or beat goals.
- Communicated with suppliers and coordinated delivery of supplies to job sites.
- Delegated duties to employees based on skillset.
- Reviewed project blueprints and specifications to determine number of workers needed to complete jobs.
- Created work crew schedules and delegated assignments.
- Prepared and planned worksites to help jobs run smoothly.
- Kept production team moving forward for progress in daily site operations.
Team Leader
Henri studio inc
Wauconda, Illinois
09.1990 - 08.2004
- Resolved customer complaints in an effective manner while maintaining a high level of customer service.
- Participated in regular meetings with senior leadership to provide updates on team progress.
- Coordinated team activities and delegated tasks to ensure efficient completion of projects.
- Ensured compliance with all safety regulations in the workplace.
- Established clear expectations for employees, providing guidance when needed.
- Developed strategies for problem solving and conflict resolution among team members.
- Assigned projects and distributed tasks to team members as per area of expertise.
- Kept work areas clean, neat and free of safety hazards to maximize efficiency.
- Mentored newly hired employees on machine operations and implemented training on safety procedures to prevent injuries.
- Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
Team Leader
Henri studio inc
Wauconda, Illinois
Education
GED -
Collage of Lake County
Grayslake, IL06-2001
Skills
- Stock control
- Packing expertise
- Warehouse Operations
- Shipping procedures
- Barcode scanning
- Product Packaging
- Product Inspections
- Shipment Preparation
- Quality Control
- Warehouse Safety
- Pallet jack usage
- Shipping and receiving
- Work order processing
- Hand-Eye Coordination
- Stock replenishment
- Forklift Operation
- Order Picking
- Order Fulfillment
- Reliability
- Teamwork and Collaboration
- Active Listening
- Critical Thinking
- Merchandise Stocking
- Performance Improvement
- Organizational Skills
- Boxing and labeling
Timeline
Order Fulfillment Associate
Snap-On Tools Distribution Center
09.2008 - Current
Foreman Landscaping
Fernando Garcia landscaping
10.2004 - 09.2008
Team Leader
Henri studio inc
09.1990 - 08.2004
Team Leader
Henri studio inc
GED -
Collage of Lake County